How will you make an impact? HOW WILL YOU MAKE AN IMPACT?
As Vacheron Constantin Sales Coordinator, you will play a key role in supporting the Commercial team to implement and drive a successful omnichannel strategy.
Main focus will be on stock coordination and sales support by delivering smooth operations for the business, including various admin tasks through SAP and more operational tasks also related to the daily life of the network doors across the region.
You will also act as a strategic intermediary contact between UK teams and Geneva Headquarter.
Throughout this internship you will be able to gain a good understanding of the overall UK Vacheron Constantin business and luxury retail experience.
Key responsibilities
The job is divided into the following areas:
Stock management and product allocation (25%)
1. Deal with boutiques and retailers’ enquiries in a professional and efficient manner (stock prices, availability, deliveries, complaints, etc.)
2. Accurately manage and dispatch stock orders in SAP (monitor stock orders with expected delivery dates to update retailers and boutiques, arrange stock transfers between boutiques, lead bespoke strap flows, etc.)
3. Mediate with HQ upon products requests and availabilities
Retailers’ requests (25%)
4. Support boutique teams operations and management of the different tools (Booster, Sparks, The Hour Club, etc.)
5. Participate in the roll out of new retail projects (trainings to local teams, reports to HQ, KPIs dashboards, etc.)
6. Develop and maintain good relationships with retailers and head offices
7. Update retailers’ information on websites and internal systems
Business development (25%)
8. Support the commercial team with the development ad hoc business cases and presentations (weekly team meeting, strategic plan, etc.)
9. Lead the organisation of ad hoc projects and team activities
Trade marketing (15%)
10. Supervise and deliver the correct roll out of visual merchandising (VM) animation kits
11. Be the first contact and intermediary to handle all the enquiries of permanent display, accessories, gifts from boutiques
12. Implement POS visual guidelines shared from HQ
Office Coordination & Administration (10%)
13. Upon business needs (miscellaneous: preparing and printing support materials on pricing, travel arrangements, business cards, etc.)
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
As an ideal candidate, you will demonstrate:
14. Fluency in English
15. Bachelor’s degree in Business, Management, or related field
16. Previous experience in luxury retail would be a plus
17. Interest and knowledge of high watchmaking
18. Competence in MS Office package (especially Excel) - Knowledge of SAP would be a plus
19. Effective interpersonal and communication skills
20. Passionate, pro-active, enthusiastic, agile learner
21. Ability to multitask and understanding of priorities
22. Excellent organisational skills