Great Western Hospitals NHS Foundation Trust
We are looking for a Community Phlebotomist to join our community phlebotomy team, working between the hours of 8.00 am and 4pm. This service is provided Monday to Friday and you will work alongside a team of experienced phlebotomists taking blood from patients in their own homes, living in residential care homes or other community services. There is an expectation to work alone whilst undertaking home visits and you may be required to cover clinics.
The individual will be responsible for ensuring that blood specimens are taken in a manner that does not cause undue anxiety to the patient and of good quality for the laboratory. It will also involve using the Coaguchek machine to monitor patients' INR levels for the anti-coagulation clinic.
The individual will also be expected to cover in community dermatology clinics.
A clean driving license and access to a vehicle is essential for this role.
Main duties of the job
Whilst we would prefer someone who already is competent in venepuncture and the use of a Coagucheck machine, we will be able to offer full training if needed.
You will need to be IT literate as there is an expectation to be competent in the use of an electronic patient record system following full training to maintain and ensure accurate record keeping.
You will require excellent communication skills, have a kind and caring nature, and be able to show empathy to the patient and their family in times when they may be feeling anxious or distressed.
There is also a requirement to identify those patients who, whilst you are visiting, may be feeling unwell or whose health could be deteriorating and escalate these concerns appropriately.
About us
Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
Job responsibilities
* Enter patients' details accurately on the phlebotomy system.
* Provide a helpful and professional service to patients and healthcare staff within the Trust and Primary care professionals, presenting a positive image of themselves.
* Check patient demographics as per Trust Policy, prior to procedure, ensuring request forms are completed accurately.
* Explain the procedure and put the patient at ease, thus gaining implied consent.
* Perform venepuncture using protocols as stated in the phlebotomy manual.
* Ensure blood samples are accurately labelled with patient identifiable demographics as per Trust Policy.
* Ensure laboratories are provided with timely, high-quality blood specimens taken in tubes that are appropriate for the tests requested.
* Ensure the patient has recovered sufficiently before leaving the clinic or phlebotomist leaving the patient's home.
* General housekeeping duties within the department and notify any damage to equipment.
* Ensure the phlebotomy manager is aware of equipment needs.
* To liaise with the line manager about any training needs.
* Cover community dermatology clinics.
* Support in other teams where needed.
Person Specification
Qualifications
* Phlebotomy - achieved competency or willing to undertake training.
* NVQ III or equivalent.
* The care certificate.
* GCSE level in English and Biology.
Experience
* Understand the principles of patient confidentiality.
* Knowledge of the importance and relevance of phlebotomy in the deliverance of patient care.
* Experience of taking INR readings.
* Community experience.
* Multi-agency/disciplinary working.
* Lone working experience.
Knowledge
* Good interpersonal skills and able to communicate with patients and healthcare professionals.
* Competent, professional, and polite manner.
* Understanding of the SystmOne IT system.
* Ability to produce work-related reports.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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