1st Line Technical Support – French Speaking
Location: Saffron Walden, Essex
Hours: Monday – Friday, weekly rotational shift patterns of the following:
8:00am – 4:30pm
9:00am – 5:30pm
3:30pm – 12:00am (to be worked from home)
Salary: £23,000 - £27,000
Benefits: 20 days holiday + 8 bank holidays, Pension, Company Bonus Scheme, Employee perks and discount scheme, paid leave between Christmas and New Year, free parking.
Duration: Permanent
Are you fluent in both French and English with a knack for solving technical issues? My client in Saffron Walden is growing and looking for a dynamic 1st Line Technical Support superstar to join their team!
In this role, you’ll be the first point of contact, handling front-line enquiries through email, phone, and a live intercom support system. Your technical know-how and excellent communication skills will shine as you troubleshoot and assist customers, ensuring a smooth and seamless experience every time.
In addition you will also use your French-speaking skills to assist the Head of Sales in building customer relationships.
Who are we?
We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care...