Typical Responsibilties
* To become fully competent, through in-house training, in the use of the Company’s computer systems to meet customer requirements and communicate accurate and valid information when conversing with both internal and external customers.
* To represent the Company consistently and positively to customers in line with the Customer Care Requirements.
* To always maintain effective communication with both internal and external customers.
* To ensure all documentation is accurately completed, stored, and provided to appropriate personnel when required.
* Implement Company design procedures with the relevant stakeholders, ensure there is a full understanding of the scope documents, and the system design is fully compliant with relevant standards and regulations.
* Manage the post order design process from sales handover to completion, ensuring all documentation/drawings/calculations are produced/recorded and reported in line with company standards.
* Any other duties commensurate with the role.
Person Specification
Candidates shall be able to demonstrate the necessary qualifications, experience, skills, and traits to meet the requirements set below. Requirements for the role shall be evidenced on the application form and in the interview process. Please use the following as guidance when completing the further information section of your application form.
Qualifications
Qualifications Essential / Desirable To be identified by
FIA Design certification Essential Application
Technical/Engineering qualification Desirable Application
Revit and AutoCAD Desirable Application
Experience
Experience Essential / Desirable To be identified by
Major project design experience Essential Interview / Application
Multi discipline design experience Essential Interview / Application
Experience of working with Revit Desirable Interview / Application
Experience of working within a building services environment Essential Interview / Application
Experience of working with CDE’s Essential Interview / Application
Skills / Abilities
Skills / Abilities Essential / Desirable To be identified by
An excellent eye for detail Essential Interview
Self-motivated with an organised approach to managing workload Essential Interview
Excellent oral and written communication skills Essential Interview / Application
Competent using Microsoft Office packages including Word, Excel and Outlook Essential Interview
Ability to confidently deal with difficult and stressful situations Essential Interview
The ability to maintain accurate records Essential Interview
Ability to communicate effectively with staff at varying levels throughout the company Essential Interview
Good interpersonal skills and the ability to work as part of a team Essential Interview
Ability to understand and interpret drawings from varying sources Essential Interview
Good working knowledge of mechanical and electrical engineer terminology Essential Interview
Ability to manage sensitive and confidential information Essential Interview
Other
Other Essential / Desirable To be identified by
Commitment to confidentiality and data protection Essential Interview
Enthusiasm and willingness to learn Essential Interview / Application