Morson Talent currently have an opportunity available for an Availability Officer to work on the behalf of one of our prestigious Aerospace clients in Yeovil, Somerset.
You will be responsible for delivering a full range of responsive, customer focused goods and services which:
• Existing customers recognise as excellent and therefore wish to deal with us over a widening range of support services as their preferred supplier
• For potential customers will be a positive discriminator in procurement decisions relating to our products.
• Providing turnover and growth as a result of excellent performance, through innovation of products, business processes and people.
To create a Customer Support capability which:
• Is dedicated to customer satisfaction at all levels.
• Is committed to continuous performance improvement at all levels.
• Has developed an effective, responsible customer support organisation, perceived as excellent by our customers.
MAIN ACTIVITIES AND TASKS
General
• The Availability Officers' role is significantly important in delivering and managing the Material Service element of an IOS, traditional order book or article availability contract.
• Both types of contracts are normally high value and a high percentage of the contract value relates to the Material Service element which directly relates to the process that will be supported by the SLICT Availa...