We are looking for an IT Support Technician to join our London team.
The perfect candidate would be someone who enjoys the creative industries but has a strong interest in IT, creative production, editing/rendering workflows, servers, and networks.
All work is onsite in our Holborn office. You may be required to work from our film studios in West London from time to time.
Below is a list of the essential expectations of a successful candidate:
* Proficiency in Windows and Mac OS.
* A strong interest in technology.
* Provide 2nd line IT support to our staff, assessing the requirements, urgency of arising problems, and executing solutions to fix issues.
* Confidence in opening up and replacing parts inside a computer.
* Optimise our systems for the best video-editing workflows.
* Knowledge of Active Directory.
* Manage and optimise our network infrastructure including firewalls, servers, switches, access points, telecom systems, ensuring stable performance across our sites.
* On-boarding and off-boarding of our employees.
* Following and maintaining IT policies and protocols.
* Support the optimisation of our NAS systems.
* Contribute to the installation, maintenance, and monitoring of networking security measures.
* Ensuring our stations are kept tidy and organised at all times.
* Managing all of our technology to make sure everything is in good working condition.
* Supporting Front of House staff with asset management.
* Knowledge of using Adobe Creative Suite, not limited to Premiere Pro, After Effects, and Photoshop.
* Knowledge of video editing.
* Understanding of audio post-production software.
We are looking for someone ambitious and a self-starter. A love for films, gaming, and filmmaking will be a huge bonus.
Job type: Full Time, On-site
Salary: £35,000 per annum based on experience
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Information Technology and Art/Creative
* Industries: Broadcast Media Production and Distribution, Movies, Videos, and Sound
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