Job Description
* Legal Counsel (Consumer Sales) - B2C
* 3 month Day Rate Contract - Inside IR35
* Reading | Hybrid
* You must be available to start immediately
* You must be eligible to work in the UK without the need for Sponsorship
We are looking for a Qualified Solicitor join our supportive and collaborative Telco Partner.
This is an opportunity to work for a leader in the world of mobile technology in an ambitious culture and a busy environment. Your focus will be the day to day delivery of operational legal advice to the consumer facing business.
As a legal counsel you will report to the Head of Legal, Customer & Sales, and work with other members of the Customer & Sales legal team as well as our financial services, marketing and IP, DP, business and regulatory legal teams.
The Role:
* Providing legal support to commercial and go to market teams on the development and implementation of new product features and services;
* Working with digital, retail and contact centre operations teams to ensure that our customers benefit from best in class frictionless journeys which are compliant with applicable regulation;
* Implementing new laws and regulation and ensuring our customer terms and conditions and other legal documents are up to date and managed appropriately;
* Supporting our indirect and affiliate partner channels;
* Managing customer claims; and
* Providing timely legal advice to transformation programme.
Experience:
* Qualified as a solicitor or barrister in the UK
* UK in house or private practice experience, ideally in a telecommunications, media or communications company or appropriate private practice team.
* Experience advising on Ofcom’s General Conditions and providing advice on general consumer law.
* You are agile and innovative in the way you approach legal advice, working with the business teams to solve challenges.
* You are proactive, practical and commercial – actively takes initiative and focuses on solutions/business outcomes and with a “can do” problem-solving attitude.
* You are a constructive and consultative team player with good communication skills with an ability to communicate with, and influence people at all levels (internally and externally) in a clear, succinct and persuasive way.
* Flexibility and ability to handle change and a busy environment
* Strong planning, multi-tasking, organisational skills.