Summary
At TPS Global Logistics we focus on working hard, delivering great service, and enjoying it. The Operations Apprentice will play a key role in supporting the day-to-day operations of the company. This role requires strong organisational skills, attention to detail, and the ability to handle multiple tasks efficiently.
Wage
£15,000 a year
£15000 to £17000 per annum
Training course
Business administrator (level 3)
Hours
Hours of work 8.30am – 5pm Monday to Friday with an hour for lunch.
37 hours 30 minutes a week
Start date
Tuesday 1 July 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
At TPS Global Logistics we focus on working hard, delivering great service, and enjoying it. The Operations Apprentice will play a key role in supporting the day-to-day operations of the company. This role requires strong organisational skills, attention to detail, and the ability to handle multiple tasks efficiently. You will work closely with the operations team, providing administrative support to ensure operational excellence.
Key Responsibilities:
* Provide administrative support to the operations team
* Handle incoming communication via email and phone calls
* Assist in preparing documentation
* Maintain filing systems and ensure all documentation is up to date
* Perform data entry, update databases, and ensure accurate record-keeping
* Provide general office support as needed
Where you’ll work
Unit 2 Larkfield Mill
Bellingham Way
Larkfield
Aylesford, Kent
ME20 6SQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* On-the-job training delivered by the employer
* Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
* Allocation of an apprenticeship delivery coach who will carry out regular training
* Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop
* Identify, track and support 6 hours of off-the-job training activities
* Quarterly formal progress review meetings, identifying learning achievements and next steps
Requirements
Essential qualifications
GCSE in:
* Maths and English (grade A*-C/ 4-9)
Desirable qualifications
A Level in:
* Any subject (grade A - E/Pass Grade)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Administrative skills