This range is provided by Northern Powergrid. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Competitive salary of between £22,011 - £24,268 (P&A L1 pp3-5)
Field Operations Recruitment Business Partner at Northern Powergrid
Do you want to help power your career and be part of an evolving energy industry?
An exciting opportunity has arisen for an enthusiastic Street Works Notice Handler to join our team.
The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs now and in the future.
Our vision is to be the best energy company in serving our customers, whilst delivering a sustainable energy solution. We are looking for someone who is passionate about communications and can help share our story as we deliver our plans to invest in our network, support net zero and create a greener energy future. You will be responsible for ensuring that the company meets its obligations under New Roads and Street Works Act (NRSWA) and Traffic Management Act (TMA).
Key Responsibilities
1. Ensure full compliance with New Roads and Street Works Act (NRSWA) and Traffic Management Act (TMA)
2. Serving and maintaining notices and permits within the relevant timescales in order to meet the works programme
3. Managing the opening and closure process on all notices and permits including registration of reinstatement measurements
4. Issuing of daily/weekly reports to ensure compliance with NRSWA & TMA
5. Building and maintaining relationships with colleagues, Service Providers and Local Authorities
6. Handle day to day enquiries relating to section 74 overruns
7. Process payments including fixed penalty notices and overrun charges
8. Overflow call taking, for loss of supply calls during busy periods, major incidents and on a regular rota basis
9. Liaising with the Local Authorities & Service providers
10. Escalate site and safety issues including 2-4 hour defects received from local authorities to service providers and management team
Qualifications and Attributes
Essential Qualifications and Experience
1. Relevant experience of working in an administrative or customer service environment
2. IT skills and experience with using Microsoft packages including Microsoft Word and Excel
3. Able to work under own initiative and as part of a team
Desirable Qualifications and Experience
1. Knowledge of Street Works Legislations
Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010.
For more information regarding this vacancy please contact Charlie Richardson on 07742810271 or email recruitment@northernpowergrid.com quoting the vacancy reference number.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative, Customer Service, and General Business
Industries
Utilities, Electric Power Transmission, Control, and Distribution, and Community Development and Urban Planning
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