Job summary Join us as our Network Operations Manager Help us shape the future of healthcare within the South West Network Are you a strategic thinker with a passion for operational excellence? We're looking for a driven and motivated Network Operations Manager to take charge of our South West Network, which includes General Practices in West Somerset and Cornwall. Main duties of the job As our Network Operations Manager, you will be responsible for the overall performance of the services within your network, whilst also taking a lead on local relationships and growth opportunities. As well as being based from one of the South West services, travel to the sites within the South West Network will be required. About us OneMedical Group is a family-run organisation, proudly led by our co-founders who remain actively involved in supporting our teams to excel. We are driven by an ambitious strategy and a shared mission that unites our entire group. Founded with a vision of delivering healthcare differently, OneMedical Group is dedicated to making a meaningful difference in the communities we serve. Our teams are made up of of individuals with diverse skillsets, creating an environment where we can learn from one another and work together to make a positive impact. OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be able to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitmentonemedicalgroup.co.uk. Date posted 27 February 2025 Pay scheme Other Salary £60,000 to £65,000 a year Contract Permanent Working pattern Full-time Reference number 001219 Job locations Liskeard Liskeard South-West of England PL14 4AQ Job description Job responsibilities W hat youll do Lead and Inspire: Manage, coach and mentor local teams, ensuring they have the resources and guidance needed to deliver high-quality patient care. Drive Service Excellence: Oversee the operational performance of General Practice and urgent care services within the network, meeting contractual obligations and key performance indicators. Foster Collaboration : Build strong relationships with teams, fostering a culture of Working Together and continuous improvement. Implement Strategic Initiatives: Work closely with Senior Leaders to roll out new strategies that enhance service delivery and patient outcomes in the Network. Monitor and Evaluate: Analyse performance data to identify themes and trends, address challenges, and implement solutions that drive efficiency and excellence. Why join us? What we offer NHS Pension with 20.6% Employer Contribution 25 days / 5 weeks / 200 hours annual leave plus Bank holidays, which rises with length of Service (pro rata for part time) Extra day of leave per year for work anniversary Enhanced Maternity, Maternity / Paternity Support, Adoption pay Special and Significant Event Leave Family friendly employment policies Continued personal and professional development Participation in OMGs refer a friend scheme Internal wellbeing support through OMGs Wellbeing Advisors Employee Assistance Program run by awarding winning Health Assured Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme Access to NHS Discounts Job description Job responsibilities W hat youll do Lead and Inspire: Manage, coach and mentor local teams, ensuring they have the resources and guidance needed to deliver high-quality patient care. Drive Service Excellence: Oversee the operational performance of General Practice and urgent care services within the network, meeting contractual obligations and key performance indicators. Foster Collaboration : Build strong relationships with teams, fostering a culture of Working Together and continuous improvement. Implement Strategic Initiatives: Work closely with Senior Leaders to roll out new strategies that enhance service delivery and patient outcomes in the Network. Monitor and Evaluate: Analyse performance data to identify themes and trends, address challenges, and implement solutions that drive efficiency and excellence. Why join us? What we offer NHS Pension with 20.6% Employer Contribution 25 days / 5 weeks / 200 hours annual leave plus Bank holidays, which rises with length of Service (pro rata for part time) Extra day of leave per year for work anniversary Enhanced Maternity, Maternity / Paternity Support, Adoption pay Special and Significant Event Leave Family friendly employment policies Continued personal and professional development Participation in OMGs refer a friend scheme Internal wellbeing support through OMGs Wellbeing Advisors Employee Assistance Program run by awarding winning Health Assured Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme Access to NHS Discounts Person Specification Qualifications Essential Management degree or equivalent (or able to demonstrate significant level of equivalent experience) A formal post graduate qualification, ideally in management or equivalent senior level experience Desirable Project management Experience Essential Significant demonstrable experience in People and Service management Experience of leading and managing a team Essential Experience of service redesign and development Experience of effective management of budget A proven success in business planning and in the development and effective implementation of strategic plans A proven record of success in managing operational change while also developing and maintaining high standards of quality Skills and Knowledge Essential A sound understanding of the issues affecting operational staff and a can do attitude to solving such issues Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team based environment Ability to work autonomously and meet tight deadlines Strong problem-solving skills An ability to demonstrate in-depth knowledge of current thinking and Person Specification Qualifications Essential Management degree or equivalent (or able to demonstrate significant level of equivalent experience) A formal post graduate qualification, ideally in management or equivalent senior level experience Desirable Project management Experience Essential Significant demonstrable experience in People and Service management Experience of leading and managing a team Essential Experience of service redesign and development Experience of effective management of budget A proven success in business planning and in the development and effective implementation of strategic plans A proven record of success in managing operational change while also developing and maintaining high standards of quality Skills and Knowledge Essential A sound understanding of the issues affecting operational staff and a can do attitude to solving such issues Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team based environment Ability to work autonomously and meet tight deadlines Strong problem-solving skills An ability to demonstrate in-depth knowledge of current thinking and Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name OneMedicalGroup Address Liskeard Liskeard South-West of England PL14 4AQ Employer's website https://www.onemedicalgroup.co.uk/ (Opens in a new tab)