Apprentice Service Engineer - South Yorkshire / Derby Area
Join to apply for the Apprentice Service Engineer - South Yorkshire / Derby Area role at Optimal Capital Group.
Kalmar provides cargo handling solutions and services to ports, terminals, distribution centers and heavy industry. We're a global organisation with over 1,300 service technicians worldwide. Our equipment includes state-of-the-art terminal tractors, reach stackers, forklift trucks, empty container handlers, straddle carriers and crane spreaders.
At the end of your apprenticeship, subject to a position being available within the Company, the apprentice will become a Junior Service Engineer. After one year as a Junior Service Engineer, subject to a position being available within the Company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme.
Responsibilities:
* Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard.
* Learn to build strong rapport and relationships with customers through professional behaviour and a customer-focused mindset.
* Learn to respond to routine enquiries from customers about the technical aspects of the organisation's products and services.
* Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensuring ongoing customer satisfaction.
* Learn to perform preventative maintenance as per manufacturers specifications.
* Work with mentors to fault find & resolve problems in an efficient and timely manner.
* Learn to provide reports and documentation to support the maintenance activities completed.
* Work alongside other engineers and mentors on equipment and assist with installation and commissioning as required.
* Comply with all legal and company standards, such as Code of Conduct and QSHE practices, and carry out assigned tasks and duties in a safe manner, in accordance with instructions.
* The apprenticeship training will take place on site at our chosen training provider's training centre in Swindon, with 1 week of training every six weeks at the training provider site per year. Accommodation and subsistence for this week away will be paid by the company.
* Apprentices will also be expected to undertake tasks through workbooks, on-the-job assessments, an online tracking system and a final end point assessment.
Monday to Friday, 8:30am to 5:00pm. Flexibility may be required; including starting earlier, finishing later and working weekends.
Seniority Level:
Internship
Employment Type:
Full-time
Job Function:
Engineering and Information Technology
Industries:
Repair and Maintenance
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