Hedgehog lab is a human-centred global tech consultancy. What sets us apart? Our unwavering commitment to going above and beyond, meeting every challenge with passion and curiosity. We take immense pride in our role as trusted partners for businesses worldwide, where we harness cutting-edge technologies to sculpt digital products that not only meet but exceed expectations, leaving a lasting impact on our clients and their industries. Our culture thrives on turning constraints into catalysts for innovation, empowering our team to unleash their full potential and deliver unparalleled value to our clients. Beyond our award-winning work, we’re also known for our Flexa-certified company culture. We’re looking for a passionate Senior Delivery Manager who’s committed to delivering products that cut through the complexities of digital transformation and bring valuable business visions to life. The Opportunity: Our Mission: Become the most respected technology consultancy in the world, leading the industry in innovation and client satisfaction Your Mission: To lead the successful delivery of high-quality digital projects, from inception to completion, by ensuring seamless collaboration between cross-functional teams, effective client management, and adherence to timelines, budgets, and expectations. Aims : To consistently deliver innovative, client-focused digital solutions that exceed expectations, while fostering a culture of collaboration, agility, and excellence in project execution. Measure of success: Client Satisfaction and Feedback Innovation and Process Improvement Stakeholder Transparency and Alignment Risk Management Quality of Deliverables On-Time and On-Budget Delivery About you: Proven experience as a Senior Delivery Manager or in a similar role. Experience working overseeing the delivery of a diverse portfolio of digital projects, ensuring timelines, budgets, and quality standards are met Demonstrated success in delivering complex projects on time and within budget. Experience in creating and optimising project management processes. Experience of facilitating workshops to define scope, requirements and deliverables. A thorough project documentation approach to manage the project delivery. Proactively identify risks, implement mitigation strategies, and ensure seamless project execution. Experience mentoring and guiding cross-functional teams, creating a collaborative and innovative environment. Note: Research shows that women and individuals from underrepresented backgrounds often refrain from applying to positions unless they meet all the specified criteria. If you believe you possess the necessary qualities for this role but do not fulfil every requirement, don't hesitate to apply. We actively encourage you to showcase your skills and what you can contribute. Our interview process: Stage 1️⃣ - Intro call with our Talent Acquisition Advisor (30 mins Google Meet) Stage 2️⃣ - Informal chat with our Head of Delivery, Paul (30 mins Google Meet) Stage 3️⃣ - Interview with Paul and Head of Product or Senior Delivery Manager (60 mins Google Meet) Why hedgehog lab? Rated 1 in the UK on Clutch for mobile development. Our People are our greatest asset, and we are so proud to have been certified as a Great Place to Work, as rated by 93% of our business. We’re a fully Flexified Employer, certified by Flexa. We know a one size fits all approach doesn’t work for everyone, we work with our employees to establish a model that benefits both parties. We received the Advanced Award in the North of Tyne Combined Authority Good Work Pledge. Check out our Glassdoor reviews Inclusive environment. We never discriminate based on race, colour, religion, gender, gender identity, sexual orientation, nationality, genetics, disability or age. From menopausal support to neurodiversity adjustments, we’ll continue to foster an inclusive culture at the lab where everyone can let their authentic selves shine. What we offer: ️ 36 days paid holidays (UK), including bank holidays. ️ 30 days paid holidays (Bulgaria), including public holidays and special leave days Flexible working environment. We understand that not one approach fits everyone. Whether they are working from the office or home, we fully support our team in whichever way they prefer to work. Enhanced parental policies. A t ransparent and open company culture where politics are shunned, and everyone works as a team. Annual learning & development budget (Global) plus 4 days L& D leave, which renews every year Annual wellbeing budget (Global) plus 2 paid wellbeing days to use as you feel fit Free therapy sessions with Spill (Global). Mental health is paramount to us. Our partner, Spill, is a Slack-integrated therapy app available to all our staff at no extra cost Bippit financial wellbeing service (UK) gives everyone access to a professionally-qualified financial coach, tools and resources to alleviate money stresses. Bupa health plan (UK). This cash plan enables UK employees to claim back cash back for a selection of routine health expenses 1 volunteering day a year. Volunteer and contribute to a cause of your choice (Global) Monthly payday socials and annual Summer and Christmas parties. We also like to celebrate important cultural milestones. ♀️ Cycle-to-Work scheme (UK) Multisport card (Bulgaria). Access to over 1000 facilities and 500 activities nationwide Diversity & inclusion statement We strongly believe that having diversity within our team is integral to doing our best work and creating the most innovative products for our customers. We encourage people from underrepresented backgrounds to apply to our roles. We’re a family-friendly employer with a culture based on trust, autonomy and flexibility. With a current 85% FlexScore®, we’re learning as we go. By listening to our team and always asking for feedback, we can continue to improve and offer a working environment worthy of attracting the most creative and dedicated people in technology. If you require any adjustments to submit an application for a vacancy, or if you require any reasonable adjustment should you be invited to interview, please let us know. For any questions about this role or future opportunities, please contact Holly Orange, Talent Acquisition Adviser, at holly.orangehedgehoglab.com or talenthedgehoglab.com