Key responsibilities and duties for this position:
1. Assist our customers and SANY BU teams in selling, problem solving, receiving, and delivery of required parts and supplies.
2. Maintain and improve superior customer service and satisfaction offering smart, efficient solutions that result in 100% customer satisfaction.
3. Assist parts manager to establish competitive pricing.
4. Maintain warehouse inventory ensuring stock availability is accurate.
5. Ensure inventory is unloaded, stocked appropriately, and readily available when needed by communicating with the dealer network and various internal departments.
6. Arrange and complete packing and shipping services for our dealer and direct customers.
7. Provide excellent customer service for all customers and dealers as required.
What we expect from you:
1. Previous retail or parts experience & knowledge
2. Warehouse experience is advantageous
3. Self-motivated with a dedicated approach
4. Understanding of general mechanical/technical terms
5. Strong work ethic
6. Skilled in math and computer skills (Outlook, Excel, internet searches, website browsing)
7. Detail oriented, neat & organized (process flow, documentation, warranties, returns)
Note: Multilingual skills are a plus, but not required.
SANY offers career progression, competitive rates of pay with generous holiday and pension provisions. Free parking is also available on site.
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