Role Summary A key role that involves the smooth running of our office and Team EB. The role is a centre point for activity to ensure we’re able to deliver great service to our customers. This is a diverse role with some team admin support, office management, HR and supporting other teams when needed. Role Details · PA/ Team Administration – Supports the Director and Commercial & Operations Director with email management, calendar, diary and travel planning. A proactive approach to ensuring these team members operate efficiently. · HR – An administrator of our HR processes and systems. Supports with the employee lifecycle; contracts, onboarding checks, HR admin, payroll, correspondence etc. · IT – Provides basic IT support to the team and works with the IT supplier for issues, system access, equipment ordering etc. · Office Management – Ensures the EB office is a great place to work. Management of utility bills, suppliers, insurance etc. Manages the outsourced cleaning provider. Orders items for the team using our Amazon accounts, and ensures the office is stocked with items as needed. Always working towards our office is clean, tidy and welcoming to all. A keyholder. · Health & Safety – Ensures the well being of our team through compliance with H&S legislation, first aid provision etc. · Supports the team with admin duties – Product files, account setup, PO ordering etc · Trade Shows and Events – Manages the setup of these events and trade shows ensuring they’re setup for success, liaising with suppliers etc. Works with the Directors to plan key employee events; training, away days, Christmas party etc. · Travel – Supervises ad hoc expenses and travel bookings to ensure cost efficiency · Finance – Raising of POs, credits and reconciliation of bank accounts in association with external finance partners. Needs to be / Needs to have · Able to multi-task in a varied role · Have high levels of discretion and able to deal with confidential information · Proactive and solution-orientated approach · A team player and a trusted colleague who can be relied upon · Previous experience of using Xero would be advantageous · Previous office management experience, a H&S qualification would be desirable · HR system and administration experience, a basic understanding of employment law. · Administration / personal assistant experience Role measures · Employee NPS on office environment · Directors and Team operating efficiently · On-time and accurate completion of HR tasks · Successful event management · Accurate financial processing