Team Leader for Supported Accommodation (Age 16-18)
Reports to: Registered Manager
Pay: Negotiable depending on experience.
Location: Wirral, Merseyside.
Job Purpose:
To lead and coordinate the support and care provided to young people aged 16-18 living in supported accommodation. The Team Leader ensures a safe, supportive, and nurturing environment that promotes the personal development, independence, and well-being of young residents while supporting staff in delivering high-quality services.
Key Responsibilities:
1. Leadership and Staff Management:
* Supervise, support, and mentor a team of support workers and key workers, ensuring high standards of care.
* Conduct regular team meetings to communicate key updates, share good practices, and address concerns.
* Coordinate staff rotas, schedules, and daily operations to ensure adequate support coverage.
* Provide training, guidance, and performance management to staff, including conducting regular supervision and appraisals.
* Foster a positive team culture that promotes collaboration, learning, and professionalism.
2. Young People Support:
* Oversee the development and implementation of support plans tailored to each young person’s needs, focusing on their personal, educational and emotional development.
* Promote independence, life skills, and positive outcomes for residents through structured programs and day-to-day activities.
* Ensure safeguarding protocols are followed and any concerns regarding the safety or well-being of the young people are reported and acted upon appropriately.
* Maintain close communication with external agencies, including social workers, educational institutions and mental health services.
* Act as a point of contact for families and external stakeholders regarding the progress and welfare of young people.
3. Compliance and Quality Assurance:
* Ensure compliance with relevant legislation and organisational policies, including safeguarding, health and safety and data protection.
* Monitor the quality of care through audits, reviews and inspections, ensuring that the accommodation environment is safe, clean, and supportive.
* Keep accurate records and documentation, including incident reports, support plans, and daily logs.
* Support the implementation of continuous improvement initiatives aimed at enhancing the service.
4. Crisis Management:
* Lead in crisis situations, providing guidance and support to staff when managing challenging behavior or emergencies.
* Ensure appropriate risk assessments are in place for all activities and interventions.
* Liaise with emergency services when necessary to ensure the safety of young people and staff.
5. Engagement and Personal Development:
* Encourage participation in educational and social activities that support the personal development of the young people.
* Identify opportunities for external partnerships, including local community programs, to promote social inclusion and development.
Essential Skills and Qualifications:
* Experience in supported accommodation, social care or youth work, ideally with young people aged 16-18 experience .
* A thorough understanding of safeguarding practices and relevant child protection legislation.
* Knowledge of the challenges faced by young people transitioning into independence, including mental health issues, education, and housing.
* Excellent communication skills, both written and verbal, with the ability to engage with young people, staff, and external stakeholders.
* Problem-solving and crisis management skills, with the ability to remain calm under pressure.
* Organisational skills to manage multiple priorities, rotas, and administrative tasks effectively.
Desirable Skills:
* Relevant qualifications in social care, youth work, or leadership (e.g., Level 3, Level 4 or Level 5 in Health and Social Care or equivalent or willing to work towards).
* Experience working with young people with complex needs, including behavioural, mental health or substance misuse issues (Preferred but not essential).
Personal Attributes:
* Empathetic, patient, and able to connect with young people.
* Strong sense of responsibility and a proactive approach.
* Resilient and able to manage emotionally challenging situations.
* Commitment to promoting equality, diversity, and inclusion.
Work Environment:
* The role is based within a residential supported accommodation setting, which is OFSTED regulated and involves shift work, including evenings, weekends and may be subject to being on call for your provision
This job description reflects the key responsibilities and skills required for a Team Leader in a supported accommodation environment for 16-18-year-olds, and may vary depending on specific service needs or organisational policies.
Job Type: Full-time
Pay: £13.00-£18.50 per hour
Expected hours: No less than 40 per week
Benefits:
* Casual dress
* Flexitime
* On-site parking
* Transport links
Schedule:
* 12 hour shift
* Day shift
* Monday to Friday
* Night shift
* Weekend availability
Application question(s):
* Do you have Valid Right to Work ?
Experience:
* Young Person Support Worker: 2 years (required)
Licence/Certification:
* DBS on the update service (preferred)
* Driving Licence (preferred)
* NVQ Level 4 (Healthcare) (required)
Work Location: In person
Reference ID: W03
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