Job Summary
As a Fragrance Consultant, you will play a pivotal role in enhancing the customer experience by providing expert advice on our extensive range of fragrances. Your primary responsibility will be to engage with customers, understand their preferences, and recommend suitable products that meet their needs. You will be expected to create an inviting atmosphere that encourages customers to explore and discover new scents while driving sales through effective communication and upselling techniques.
Duties
* Engage with customers to understand their fragrance preferences and provide tailored recommendations.
* Demonstrate product knowledge by explaining the features and benefits of various fragrances.
* Assist customers in making informed purchasing decisions through effective communication and upselling strategies.
* Maintain an organised and visually appealing display of products to enhance the shopping experience.
* Handle customer inquiries professionally, ensuring excellent phone etiquette and service.
* Process transactions accurately using basic maths skills for cash handling and till operations.
* Collaborate with team members to achieve sales targets and maintain a positive working environment.
Skills
* Proven ability to sell and upsell products effectively.
* Strong time management skills to prioritise tasks efficiently in a fast-paced environment.
* Excellent communication skills, both verbal and written, with the ability to connect with diverse customers.
* Organisational skills to maintain product displays and manage inventory effectively.
* Proficient phone etiquette for handling customer calls professionally.
* Fluency in English is essential; multilingual or bilingual abilities are highly desirable.
* Basic maths skills for handling transactions accurately.
Join our team as a Fragrance Consultant, where your passion for scents and exceptional customer service will shine!
Job Types: Full-time, Permanent
Pay: Up to £30,000.00 per year
Work Location: In person
Application deadline: 08/11/2024
Reference ID: NEW-FRAG
Expected start date: 11/11/2024
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