Job Description
CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW
Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.
We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign.
Here is all you need to know…
* Start Date: June 2025
* Salary: £13.50 per hour, (extra £1p/h between 9pm – 11pm)
* Job Type: Full Time – Permanent
* Working Hours: 40 hours per week (including training)
* Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday
* Training: 2 weeks based in Glasgow, City Park.
* Training hours 09:00am – 18:00pm Monday – Friday
* Joining the team: First 3-months working on-site in Glasgow, then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for…
1. A professional, polite and courteous telephone manner
2. Ability to deliver excellent service with outgoing nature ...