Job summary TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK; https://globaleur232.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/5297 PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK Main duties of the job Be the Heart of Compassionate Care Step into a role where your warmth, empathy, and organisational skills will guide clients through their journey toward informed and compassionate care. Your Role: As the first friendly face or voice our clients encounter, youll be at the heart of ensuring their experience is smooth and supportive. From managing phone consultations and handling reception duties to processing vital data, youll play a crucial role in connecting clients to the care they need. What Makes This Role Special? Be part of a welcoming and supportive team dedicated to empowering clients. Enjoy meaningful interactions both in person and over the phone, offering guidance and reassurance every step of the way. Work alongside both clinical and non-clinical colleagues in a positive and collaborative environment. Prior healthcare experience is beneficial but not essential. Our comprehensive training at our Oxford Regional Treatment Centre will equip you with all the knowledge and skills you need to thrive. About us We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance. At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. Date posted 02 April 2025 Pay scheme Other Salary £13,668.60 to £15,035.46 a year (depending on experience) Contract Permanent Working pattern Part-time Reference number B0539-25-0077 Job locations Woodfarm Health Centre Peppercorn Avenue Headington Oxford OX3 8RZ Job description Job responsibilities For more information about the role, please view the job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf Job description Job responsibilities For more information about the role, please view the job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf Person Specification Experience Desirable Experience of working in a Contact Centre Person Specification Experience Desirable Experience of working in a Contact Centre Employer details Employer name MSI Reproductive Choices Address Woodfarm Health Centre Peppercorn Avenue Headington Oxford OX3 8RZ Employer's website https://www.msichoices.org.uk/careers/ (Opens in a new tab)