Responsible to: Operations Manager / Director of Operations
Working hours: 40 hours per week
Essential Qualifications: Health and Social Care Level 4
Desirable Qualifications:
• NVQ 4 – Health & Social Care
• NVQ 4 – Leadership & Management
• Diploma 5 – Health and Social Care
• RMA
• Nursing Qualification
Essential Experience:
• 2 years Registered Manager experience and currently working as Registered Manager of a Learning Disability Care Home (Registered for 10 or more beds either at one service or across multi-sites). Current Home needs to be CQC rated Good or above.
• 4 years recent and significant experience of working with adults with Learning disabilities and complex needs and has good experience of working with behaviours that challenge as well as health-related conditions.
• Experience in managing LD residential or supporting living services.
• Good relationship with commissioners, staff, and family members.
• Experience of managing staff and conflict resolution.
• Experience of working in a multi-agency environment.
Job Summary:
To take the responsibility as Registered Manager for a single/group of services under the direction of the Operations Manager.
To ensure all aspects of the services meet with the Health & Social Care Act 2008 & The Care Act 2014 and the requirements of CQC, together with all other relative legislative requirements.
To provide a needs-led service to adults with a learning disability by adopting a person-centred approach that fosters self-awareness, personal growth, and gives each person the strongest voice with regards to decision-making and lifestyle choices.
Key Tasks:
Leadership and Management
• Lead by example and develop effective teams within the services you are responsible for.
• Develop a positive working environment which nurtures and rewards good practice through a program of training and development.
• Provide regular supervision to Team Leaders / Deputy Managers & other staff you are responsible for.
• Ensure good quality working relationships are built and maintained between staff and the service users they are supporting.
• Ensure a range of meetings take place to include weekly service user / Team Leader/ Deputy Managers meetings and regular staff meetings.
• Identify recruitment requirements for your services and work with the HR Team.
• Be proactive in managing recruitment requirements across all services under your responsibility.
• Provide support and guidance to the staff team.
• Ensure staff attend all mandatory and refresher training.
• Ensure that all disciplinary and grievance procedures are carried out in line with company policy and statutory requirements.
• Manage change effectively.
• Take part in the on-call system.
• Ensure staff adhere to the GCSS Codes of Practice and policies and procedures.
Quality Management
• Ensure the service is run in line with statutory and company policies and procedures.
• Ensure processes are in place and adhered to in line with the requirements of the Care Quality Commission.
• Develop a culture which enables staff members to maximise their development.
• Undertake monthly Quality Assessment Audits to ensure a continuously improving service is provided.
Financial
• Manage delegated budgets to ensure resources are used to best effect, in line with company policy.
• Report financial discrepancies to the Area Manager.
• Ensure staff work and comply with financial systems in line with company policies, procedures, and guidelines.
Health & Safety
• Ensure the service meets H&S Regulations and Guidance.
• Complete RIDDOR and SetSaf reports as required.
• Ensure staff team completes H&S training as required.
• Evaluate the risks to protect Service Users from threats to their health and welfare.
• Complete risk assessments for staff, the service, and individuals living there.
Partnership Working
• Maximise effective partnerships with mainstream and specialist services.
• Maintain close contact with families/carers as appropriate, with the consent of the individuals being supported at the service.
• Utilise support services as required, such as Advocacy.
• Implement/monitor and contribute to joint initiatives as required.
• Create and develop links between the service and the local community.
Equality and Diversity
• Ensure equality in the workplace regardless of race, age, disability, gender, sexual orientation, or religious belief.
• Ensure that the service provided respects the individual as an adult and equal citizen.
• Support people to express their individuality in all areas of life.
Job Type: Full-time
Salary: £45-50k depending on experience
Benefits:
• Company pension
• On-site parking
• Schedule: Weekend availability
• Licence/Certification: Minimum NVQ Level 4 in Health and Social Care (required)
• Work authorisation: United Kingdom (required)
• Work Location: In person