Job Title: Administrator - Planning Location: Honiton Salary: £13.49 per hour Contract Length: Up to 31st March 2025 Hours: 37 hours per week, working alternating shifts between 7:30 am and 6:30 pm, Monday to Friday About the Role: We are currently seeking an enthusiastic and detail-oriented Administrator - Planning to join our client for a temporary role until the end of March 2025. This position is crucial in helping reduce the level of failed appointments by contacting customers through text, telephone calls, and email the day before their scheduled appointments. The successful candidate will possess strong administrative skills, the ability to work under pressure to meet targets, and excellent attention to detail as there is a significant element of data entry involved. You must be comfortable speaking with customers on the phone and taking meticulous notes while ensuring clear and concise communication both verbally and in writing. Key Responsibilities: Contacting customers to confirm appointments via text, email, and phone calls. Ensuring appointments are confirmed in a timely and professional manner. Accurately entering and updating data in multiple systems. Maintaining high levels of customer service and communication. Meeting performance targets while ensuring data accuracy and attention to detail.About the Candidate: To be considered for this opportunity, you will ideally have the following experience and skills: Strong administration and data entry skills. High attention to detail and accuracy. Good customer service experience. Comfortable and confident speaking to customers over the phone. Excellent written communication skills. A team player with the ability to work independently. Experience with using multiple systems (Desirable).Benefits: Competitive hourly rate of £13.49. Full-time role with 37 hours per week. Opportunity to contribute to an important planning function within the team. Potential for continued employment depending on business needs.If you have the required skills and are looking for a dynamic administrative role, we encourage you to apply. To Apply or For More Information: Please contact Rachael at (phone number removed) or email your CV to. We look forward to receiving your application Resourcing Group is acting as an Employment Business in relation to this vacancy