We are seeking a dedicated and motivated Receptionist to join our dynamic Restorative Outpatient Department. This is an exciting opportunity for individuals with experience in reception and administration. The role will be based across at Charles Clifford Dental Hospital.
The ideal candidate will bring a flexible and adaptable approach to their work, as the role may involve a variety of tasks to support the smooth operation of our department. While previous experience in a hospital or healthcare environment is desirable, it is not essential, as full training and support will be provided to the right candidate.
This position offers the chance to work in a fast-paced and rewarding setting, where you will play a key role in ensuring the efficient delivery of services within the Restorative Reception team.
Key Responsibilities:
1. Coordinate patient appointments using various communication methods (phone, email, text, etc.), offering choice of dates, times, and locations, and confirming all details, including special requirements (e.g., transport, interpreters).
2. Maintain accurate patient records, ensuring demographic details are up-to-date and all interactions are recorded in relevant IT systems (e.g., Lorenzo, CRIS, ICE) to ensure a full audit trail.
3. Uphold patient confidentiality and comply with all Sheffield Teaching Hospitals policies, procedures, and guidelines, including mandatory training requirements.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated. While you care for our patients and clients, we’ll take care of you.
We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages, and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
The successful candidate will join a friendly, supportive, and collaborative team that values the contributions of all staff. We offer excellent training and development opportunities to help you grow in your role and advance your career within the NHS.
If you are enthusiastic about making a difference in patient care and would like to discuss this exciting opportunity further, please do not hesitate to get in touch. We look forward to hearing from you.
For further details / informal visits contact:
Name: Michelle Keating
Job title: Deputy Service Manager
Email address: michellekeating@nhs.net
Telephone number: 0114 2717915
#J-18808-Ljbffr