Manufacturer owned dealership opportunity
We are looking for an Aftersales professional with a passion for providing excellent customer service and developing a team that delivers commercial success!
To excel in this role you need to have previous experience working in a busy dealership environment.
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity.
Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Role Description:
* Drive performance of the workshop technician team to maximise efficiency, sold hours and first time fix.
* Lead the behaviour of the Customer facing team to maximise upsell whilst maintaining exceptional customer service.
* Adopt new digital systems and processes as part of our digitalisation strategy.
* Develop the skills, knowledge and career progression of team members.
* Optimise operational processes within the Customer Journey, such as Vehicle Health Checks.
* Ensure compliance with group financial processes, DVSA MOT and relevant Health & Safety regulations.
* Make an impact across the department and whole dealership.
Let's Work Together:
Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and performance bonus.
As an Aftersales Manager you will engage your team to deliver the required commercial result and exceptional customer service.
Benefits of a career with Stellantis &You UK
* Company car scheme - up to two vehicles
* Up to 7% Employer Pension Contribution
* Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays
* Exclusive retail discounts - through our Rewards Apps
* Enhanced Maternity, Paternity and Adoption Leave
* Employee Assistance Program
Get in touch
We are available Mon – Fri: 8am – 6pm and Sat 8.30am – 12.30pm
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