Overview Arcus are recruiting for a Technical Manager who will be accountable for the delivery of a comprehensive onsite FM service, and ensuring the building and services meet the needs of the client’s SLAs, are legislative compliant and the environment is in a fit condition to work in.
The Technical Manager provide an integrated, FM service to the onsite client including; hard services across the building environment, building fabric, machinery and equipment to ensure they are safe and fully functional. They will also manage a complex and varied workload, including day to day operations, people management, budget oversight, contractor management and customer relationships. Manage Asset Life cycle through FMR and dilapidation reports based on maintenance programs
Manage Client BMS system through service contract to ensure correct operation of critical assets
Process FM works through the FM system, ensuring it is fully utilised, kept up to date and the information is accurate and timely
including recruitment and selection, induction, onsite training, coaching, performance management and career progression and ensuring they are carrying out their duties and delivering an efficient and effective winning service
Creating a positive working environment for both hard and soft service colleagues, through management of employee relations matters including absence management, grievances, investigations & disciplinaries and colleague welfare, using systems, informal processes or in line with our formal policies
Manage contractor performance on site through acting as liaison, permitting, direction and observation as well as dealing with poor performance and non-achievement of SLAs
Budgetary management including labour, tools and equipment, consumables.
Assist and support with the delivery of minor projects and initiatives where instigated by the facilities function or at the request of stakeholders, ensuring operational processes are adhered to
Engagement with and management of key stakeholders and service users across the business
The successful candidate will have experience operating in a management / supervisory capacity within the FM hard services environment, an Electrical/Mechanical maintenance qualification, and working knowledge and understanding of Building Management Systems. Current IEE Regulations qualification, a City & Guilds Electrical Test and Inspection certificate, Gas Safe certification, or F-Gas tickets.
Understanding of commercial M&E service technologies and / or High Voltage systems
Technical knowledge to support the maintenance and repair of a complex working environment whilst complying with all Safety and Environmental standards
The nature of the job requires the job holder to climb ladders, work in confined spaces etc. Salary: Up to £50,000 per annum depending on experience
~ Up to 4% discretionary bonus scheme, subject to achievement of targets
~25 days annual leave + Bank Holidays
~ Contributory pension scheme of matched contributions between 5% and 6%
~ Life Assurance
~ Salary Sacrifice Electronic Vehicle Scheme