We are looking for a Senior Business Analyst to join the Frontier team on a permanent, full-time basis. This is a fully homebased role but there will be a requirement to attend sites when needed. As a Senior Business Analyst, you will run a team of Business Analysts overseeing their development and performance ensuring that all projects and deliverables have requirements and process captured, documented, refined and understood. Youll play a critical role in mentoring the team members, promoting best practices, Agile methodologies and ensuring that quality standards and business objectives/goals are met. This role also involves collaborating with stakeholders to identify requirements & opportunities for improvement, facilitating workshops to gather requirements, and guiding the team in creating user stories and process maps. Strong leadership, reasoning skills, and the ability to communicate effectively across various levels of the organisation is essential for success in this position. At Frontier, the Technology Team strive to deliver brilliant experiences for customers and colleagues. We want to hear from passionate, enthusiastic people from any background. We work with a variety of technologies from front-end native and web applications through to the backend systems that hold our organisation together and the hardware they run on. We are a data-driven organisation. We are transforming our technology landscape and the way we work, and this is a fantastic opportunity to join a team at the start of a change journey. Join us to make a real and valuable difference as you build your career at Frontier. The Benefits Competitive salary Work from home anywhere in the UK 25 days holiday per calendar year with option to purchase 5 more days Dedicated Learning & Development team to support you and your career Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total) Increased Maternity, Paternity & Adoption leave benefits for eligible employees Life Assurance scheme and pension plan with employer contributions of up to 7% Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Able to line manage, mentor and develop Business Analysts, providing guidance and support to enhance their skills and performance. Skilled in writing user stories, creating process flows, and maintaining comprehensive project documentation in tools like Confluence and JIRA. Able to document requirements with a high degree of accuracy, supporting quality in delivery and minimising rework. Able to evaluate, scrutinise and process complex business problems, and translate them into actionable and well-articulated requirements whilst considering processes (as-is and to-be) and technical constraints / opportunities. Strong aptitude for identifying issues and developing strategic solutions that align with business goals. Deep understanding of Agile practices, with experience in implementing and promoting these methodologies within teams. Excellent written and verbal communication skills with a focus on clarity, empathy, and fostering productive stakeholder relationships. Basic understanding of the technology stack and development processes is beneficial. Your Role As a Senior Business Analyst your role will involve: Overseeing and mentoring a team of Business Analysts, fostering their professional development, and enhancing team performance. Evaluating existing ways of working / processes and identifying opportunities for improvement Collaborating with stakeholders to elicit and document detailed requirements and translate them into clear, actionable specifications for development teams. Developing and refining user stories with clearly defined acceptance criteria following best practices. Serving as a point of contact for stakeholders, ensuring that their needs and expectations are accurately represented throughout the project lifecycle. Analysing and mapping current business processes, identify areas for improvement, and working with teams to implement optimised workflows. Navigating and supporting teams through change, ensuring smooth transitions and the adoption of new processes. Utilising data to gather insights and inform decision-making. Actively participating in agile ceremonies, including sprint planning, stand-ups, retrospectives, and reviews, to support continuous delivery and iterative improvement. About Us Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Award winning for our commitment to people, we have been recognised by Great Place to Work institute since 2012 and we are proud to be ranked by them in the top 30 UK best large places to work. Our business approach is underpinned by our core values Integrity, Customer focus and Expertise or ICE. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and Inclusion We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.