Visiting restrictions at St Richard's Hospital due to an increased number of norovirus cases. Read full details.
Main area: Administration
Grade: Band 2
Contract: Permanent
Hours: Part time - Position 1 = Mondays, Tuesdays 08:00-14:00 and Sunday 13:00-17:00; Position 2 = Wednesday, Thursday, Friday 14:00-20:00 and Saturday 13:00-17:00
Job ref: 279-7030465-APR25
Employer: 279 University Hospitals Sussex NHS Foundation Trust
Employer type: NHS
Site: St Richards
Town: Chichester
Salary: £24,169 per annum pro rata
Salary period: Yearly
Closing: 15/04/2025 23:59
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, ambition, and values that have embodied the NHS for over 70 years.
Our hard-working, talented, and dedicated people work together towards a common goal – to always put our Patient First. In fact, our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work-life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching, and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
To provide an efficient and professional reception service following departmental and Trust policies and procedures.
* To be familiar with and to comply with the Trust's policies and procedures, which are available via line managers in each department and on the Trust intranet. Failure to adhere to this instruction will be regarded as serious misconduct and may lead to disciplinary action.
* Be aware of and adhere to the Trust’s infection control policy. Infection control is everyone's business and it is important that all members of clinical and non-clinical staff observe good infection control practice at all times. Failure to adhere to this instruction will be regarded as serious misconduct and may lead to disciplinary action.
Main duties of the job
An opportunity has arisen for a main receptionist at St Richards Hospital.
* To maintain an efficient reception service to visitors, patients, and staff.
* To answer telephone enquiries regarding patients' location in a responsive and professional manner, ensuring requests are dealt with quickly and efficiently.
* Direct patients and visitors to Wards and Departments.
* To carry out any other duties that may be required of the post in order for the Main Reception Services to be carried out properly and effectively.
Main reception is open Monday - Friday 08:00 - 20:00 and Saturday and Sunday 09:00 - 17:00.
There are two positions available:
* Position 1 is 16 hours a week, Monday, Tuesday 08:00-14:00 and Saturday 13:00-17:00.
* Position 2 is 22 hours a week, Wednesday, Thursday, Friday 14:00-20:00 and Sunday 13:00-17:00.
All applicants must be able to work all the required position shifts. Please indicate on your application which position number would be of interest. Flexibility to cover other shifts would be desirable.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching, and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Detailed job description and main responsibilities
Staff are expected to demonstrate appropriate behaviours and attitudes that contribute to an organisational culture where patients are at the heart of everything we do. This means being:
* Kind
* Friendly
* Respectful
* Professional
* A Team
Person specification
* Good standard of English GCSE preferable.
* Experience of working at St Richards Hospital and the layout of the site.
Skills and ED&I
* Evidence of having championed diversity in previous roles (as appropriate to role).
* Evidence of having undertaken own development to improve understanding of equalities issues.
Important information for applicants:
Please note, the use of AI-generated applications will be closely monitored. It is at the manager's discretion to reject your application if they feel the majority has been created through the use of AI tools.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigration eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications.
Further Information
For help with the application process for Nursing vacancies, please email uhsussex.nursingteam@nhs.net.
For help with the application process for Non-Nursing vacancies, please email uhsussex.nonnursingteam@nhs.net.
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