Company Overview:
Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySEC), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.
Our UK office, Mitrade Services, is just starting up, presenting a unique opportunity to be a founding member and work actively within the core of the business. With this, internal growth is not only welcomed but also encouraged, providing our employees with the opportunity to grow, develop and succeed in their current roles and any future roles they might have with Mitrade Group. This position offers not only career development opportunities but also the chance to be part of a fun, dynamic team that collaborates to support our clients.
Role Summary:
It is an individual contributor role based in our London office. As a Client Support Representative, you will be the first point of contact for prospective and existing clients. On a daily basis, you will reactively handle clients’ queries and proactively seek solutions to resolve their problems.
If you’re a strategic problem-solver with a passion for innovation, teamwork and a growth mindset, we invite you to join us in shaping the future of digital finance! ️
The shift patterns for this role are either 10AM-7PM or 11AM-8PM with a one-hour meal break during each shift however this can change to match the needs of the b...