CRM Manager
Hybrid working (3 days in the office and 3 remote)
Circa £45k
West Yorkshire
Forward Role are working with a leading subscription business to recruit a CRM Manager.
This company has a fantastic workplace culture and truly values its employees. An impressive 9 out of 10 team members recommend it as a great place to work, feeling genuinely supported and cared for by their managers.
Responsibilities:
1. Develop and implement CRM strategies to enhance customer engagement.
2. Analyze customer data to identify trends and opportunities.
3. Collaborate with marketing teams to drive campaigns.
4. Manage customer feedback and improve service delivery.
Qualifications:
1. Proven experience in CRM management.
2. Strong analytical skills and data-driven mindset.
3. Excellent communication and interpersonal skills.
4. Ability to work collaboratively in a team environment.
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