About The Role
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Intercity Technology are seeking a highly experienced and commercially savvy In-Life Commercial Contracts Manager to oversee the management of our customer and supplier contracts. This role is critical to ensuring that our contractual relationships are both profitable and compliant.
Key Responsibilities:
* Enhance retention across all services and products.
* Review the profitability of the customer base through close commercial management of large, complex accounts.
* Match costs incurred with suppliers to billing sent to customers, in collaboration with finance.
* Use data and systems to track contract end dates, renewal dates, and end of life.
* Work with sales, pricing, and proposition colleagues to deliver automated and semi-automated resign quotes and packaging offers.
* Review top managed IT and larger accounts quarterly to ensure billing matches commercial agreements.
* Collaborate with finance to ensure billing for new services and visibility of costs taken.
Experience and Knowledge:
* Demonstratable in-depth experience in commercial contract management, with a focus on in-life contract management in technology or telecommunications sectors.
* Proven experience in managing complex contracts with multiple stakeholders.
* Comprehensive understanding of contract law, commercial terms, risk management, and legal compliance.
* Experience working with financial models.
* Knowledge of procurement processes, supply chain management, and supplier relationship management.
* Strong business and financial understanding.
* Highly skilled in negotiating contract terms.
* Ability to identify and resolve complex contract issues quickly and effectively.
* Meticulous in contract analysis and performance monitoring.
* Strong organisational and project management skills.
* Excellent communication and interpersonal skills.
* Ability to take initiative and lead projects.
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About The Company
Intercity Technology provides reliable and secure technologies in communications, cloud and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise and dedication to deliver extraordinary results for businesses.
Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far:
* Customer Net Promoter Score of +85
* Gold Award Investors in People Accreditation
* 3-star World Class Best Companies accreditation, and for 2022 and 2023:
* The no. 1 best telecoms company to work for
* The 9th best company to work for in the Midlands
* The 34thbest large company to work for in the UK
* Platinum Eco Vadis rating
We select candidates with the right skills, experience and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to preemployment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications.?We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
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