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Pickfords is looking for a self-motivated and highly skilled Team Leader LGV to oversee operations, manage teams, and ensure high standards of service. This role requires leadership, flexibility, and a strong commitment to safety and efficiency. The successful candidate will also step in to manage a regional branch in the manager's absence.
Your responsibilities
* Team supervision: Lead and support LGV drivers and move teams, ensuring high levels of performance and discipline.
* Customer service: Deliver exceptional service, liaising with customers and handling inquiries professionally.
* Operational efficiency: Ensure smooth transport logistics, including planning, routing, and compliance with legal tachograph procedures.
* Health & safety: Maintain strict adherence to company procedures, accident reporting, and risk assessment regulations.
* Branch support: Step in to manage a regional branch as required, ensuring continued operational success.
* Performance monitoring: Conduct team briefings, debriefings, and oversee staff development.
Education and training
* Literate and numerate (GCSE Mathematics and English or equivalent desirable).
* Valid LGV (Category C or C+E) licence and Driver CPC Certificate (or willingness to obtain).
* Training in Basic Practical Skills, Advanced Packing Skills, Supervisory/Team Leader Skills, Customer Service, Health & Safety, and Risk Assessment.
* Compliance with established legal tachograph procedures.
* FLT training where applicable.
Knowledge and experience
* Strong customer service skills with experience in delivering a high standard of service.
* Proven experience in leading and supervising teams to ensure efficiency and productivity.
* Good geographical knowledge of the UK and understanding of working time directives.
* Knowledge of O-Licence regulations and legal compliance.
* Experience in office and commercial work, including coaching and training staff.
* Ability to interpret plans/drawings and instruct teams accordingly.
* Demonstrable experience in implementing Health & Safety regulations and conducting risk assessments.
Skills and personal attributes
* High personal and professional standards.
* Strong problem-solving skills and the ability to make sound business decisions independently.
* Excellent driving record and relevant industry experience.
* A clean disciplinary record for the past 12 months.
* Willingness to work away from home and on weekends as required.
* A cooperative and professional attitude with a customer-focused mindset.
* Capable of briefing and debriefing teams and ensuring smooth daily operations.
* Willingness to take on Move Controller responsibilities when necessary.
This role offers the opportunity to lead a dedicated team, maintain high service standards, and contribute to the success of a market-leading removals company.
Apply now by sending your CV and cover letter to. We look forward to hearing from you!
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