Service Manager (Healthcare)
Location: Newcastle
Salary: £32,000 per annum
Employment Type: Full time/Contract
Our client is looking for a support manager to join the dedicated team. This is a north east based care provider, supporting individuals with learning and physical disabilities in a several locations. This role is essential to delivering outstanding care to the people we support.
This will be a 3-month contract to begin with the potential of becoming permanent.
Key duties include:
* Be a role model to your team to deliver meaningful and impactful support and care which will benefit those in your care.
* Manage team recruitment, training, and development to ensure a highly skilled workforce.
* Conduct regular staff meetings, one-on-one sessions, and appraisals to foster continuous improvement and professional growth.
* Safeguard the rights of the people we support, ensuring their active involvement in planning and decision-making processes.
* Monitor service quality across various locations, report incidents, and implement necessary improvements.
* Coordinate with professionals and external agencies to enhance the overall support services provided.
* Ensure compliance with policies and maintain high-quality support standards.
* Handle complaints, maintain confidentiality, and ensure adherence to GDPR regulations.
* Ensure the support team meets our client's Key Performance Indicators (KPIs).
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