Internal Key Accounts Executive
Salary:
Negotiable
Location:
West Midlands
Location: Redditch
They are seeking a passionate, result driven and self-motivated Internal Key Accounts Executive with proven track record who will thrive in a collaborative sales environment.
Front line sales enquiries:
* This may entail activities such as price and delivery guidance, serial number checks, offering alternative stocked options and the issuing of formal FLS & Sales (price list) category quotations:
Order processing:
* Responsible for the timely and accurate fulfilment of sales orders from the initial sale through to completion.
* Manage the review and release of all necessary supporting order documentation; technical data sheets, shipping documentation, schedules and certification etc.
* The use and fulfilment of client specific e-commerce platforms where assigned (e.g. Ani, Cooper or meerkat etc.).
* Processing of contract orders (when and where trained, experienced and/or focussed).
Master Data Management:
* Client Data. Help to ensure accuracy and maintenance of data on file e.g.: BP Remarks, BP Pricing, BP Catalogue Numbers, BP Logistical details, E-commerce access etc.
* Item Master Data; Help to ensure accuracy of items on file; mandatory fields, descriptions and price etc.
Establish long-term collaborative & supportive relationships with both colleagues and clients:
* Gain the respect and trust of your peers.
* Support colleagues.
* Provide ‘on-the-job’ training or guidance (where required).
* Support client visits/review meetings as required
Requirements:
* Qualified to CIPs/IoSCM Level 3 or above and have gained 3yrs+ professional experience in a similar role.
* Excellent communication skills both written and verbally.
* The ability to work under pressure and meet KPI targets adopting a positive, calm & level-headed approach.
* Strong service orientation skills and problem-solving ability.
* Good general MS Office knowledge, SAP is a plus.
* Fast learner with the ability to work both independently and as a team.
* A good working knowledge of Electric Motors or related Industrial Power Transmission equipment is advantageous.