Fumo Manchesterare hiring an General Manager!
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.
Colleague Benefits:
* Free Meals on Duty - Delicious, Healthy meals, all free
* 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
* Refer a Friend - Bring your friends and earn up to £1,000 per person
* L'Accadamia Training Academy - Commitment to training and continuing professional development with our San Carlo training app
* Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
* Squadra App - Offering you discounts and rewards with thousands of companies worldwide.
* Wagestream - Access to earned pay at any point of the month
* Legal and Financial Advice - Free legal and financial advice for you and your family
* Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated.
* San Carlo Awards - Our annually San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues.
* Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
* Best in Class Pension - San Carlo at partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
* Responsible for the increase in revenue and profitability within your restaurant.
* Ensure Manager Controller Profit is in line with the company financial targets.
* Ensure stocks and wastage are monitored, accounted for and kept within an acceptable level.
* Accountable and responsible for accurate delivery of new inventory, with timely invoice processing within the company required timeframe.
* Accountable and responsible for high customer feedback scores on all platforms
* Oversee the day-to-day operations of your restaurant locations, ensuring a good working relationship with front of house and back of house team members. Also including managing staff and corrective actions as necessary with support from the head office HR team.
* Managing team rotas, holidays and absences.
* Ensure compliance with internal company policies and industry regulations.
* Accountable for cash handling and governance of closing down procedures.
* Hire new team members through our company Applicant Tracking System and other approved methods of recruitment.
* Train, develop and manage team to company standards in all aspects of their roles, maintaining high levels of customer service and employee engagement.
Required Qualifications & Experience:
* 5 years experience in a similar role
* Team management experience
* Excellent communication skills
* Meticulous attention to detail, highly organised and capable of handling multiple tasks
* A proactive self-starter who can work independently with good judgement and minimal direction
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