Hiring for the following location(s):
21 Humboldt St, Rochester, New York 14609
Job Description
Carrier Enterprise has an opportunity in our NE Region
Residential Sales Manager
Based: Rochester, NY
Pay range: $100-150k
Objective:
The Sales Manager at Carrier Enterprise is tasked with overseeing a specific area within a market. This role requires an experienced sales professional who excels at fostering customer relationships and meeting their needs. The Sales Manager will lead and inspire a team of Account Managers to surpass sales objectives.
Duties and Responsibilities:
1. Executes and monitors sales programs as provided by market leadership.
2. Builds and maintains relationships within your assigned market, aiding your sales team in growing customer accounts.
3. Guides the sales team in identifying new business opportunities within the area.
4. Serves as a mentor and motivator for Account Managers, inspiring them to achieve their sales goals.
5. Proactively addresses customer complaints and escalates issues to leadership as necessary.
6. Monitors and reports on the usage of our CRM system (Salesforce) within your team.
7. Accountable for driving the adoption and usage of multiple digital platforms.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
About Us
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry-leading brands such as Carrier, Bryant, Payne, GREE, and other brands of HVAC and Refrigeration equipment, as well as a full line of aftermarket parts, supplies, and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada with over 2,000+ employees. Our vast footprint, inventory, and e-Commerce platform allow us to provide our customers with best-in-class service when they need it and where they need it. Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple: to become a world-class distribution company and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units, and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge, and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms, our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Find out more about CE at www.carrierenterprise.com.
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance, and 401(k).
Requirements
Required Qualifications:
1. Strong ability to drive revenue and business growth.
2. Excellent customer service skills.
3. Proficiency in Salesforce or other CRM systems.
4. Strong multi-tasking skills.
5. Prior management/supervisory experience strongly preferred.
Education Requirements:
Bachelor’s degree in business administration, Marketing, preferred or a related field.
5+ years of sales experience, preferably in HVAC.
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