As a Project Worker Complex Needs, you will play a vital and transformative role in empowering adults who have experienced homelessness and/or rough sleeping. Your work will focus on supporting individuals with complex needs, including substance use, mental health challenges, trauma, and health issues, by helping them access and sustain safe accommodation. You’ll engage proactively with clients, guiding them to connect with essential services, improve their well-being, and build positive personal relationships. Your efforts will directly contribute to creating pathways for recovery, personal growth, and long-term independence.
In this role, you’ll have the opportunity to make a lasting impact on individuals who face multiple disadvantages. You will help clients access healthcare, pursue work and training, and foster connections within their community. By empowering them to take control of their future, you will help create positive outcomes and support them in moving on to more stable and fulfilling lives. The difference you make will not just be in offering temporary relief, but in transforming lives for the better.
Our short-stay rough sleepers accommodation services provide a trauma-informed environment where individuals can heal and regain stability. Operating on a holistic, multi-disciplinary model, we collaborate with various agencies to address the systemic issues of homelessness. This is more than just a job—it’s an opportunity to contribute to meaningful, lasting change, ensuring that those facing homelessness not only find shelter but also the tools they need to thrive in the future.
Rota: Monday to Friday: Early shifts (08:00 to 16:00) and Late (14:00 to 22:00) shifts. We consider bespoke and flexible working options, where this can be accommodated within service needs.
About you:
1. Experience of working or supporting vulnerable people, rough sleepers or people with mental health, physical health or substance use support needs.
2. A non-judgemental approach to working with people facing multi-disadvantages and the skill to promote a strengths-based approach to case work and person-centred engagement.
3. Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives.
4. Strong time management skills, ability to manage a caseload of clients, work on own initiative, manage competing priorities and maintain high standards.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Closing Date: Tuesday 11th March at midnight
Interview Date: Thursday 20th and Friday 21st March online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
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