Robert Half are assisting a UK based media organisation to recruit a Mac Support Engineer on a 6 month contract - £250 - £300 per day - London based
Role
1. The Mac Support Engineer will provide support for Mac systems and applications
2. Oversee the operation and maintenance of LTO tape storage systems and troubleshoot and resolve issues related to tape drives and library systems.
3. Troubleshoot and diagnose technical issues
4. Monitor and maintain system performance
5. Provide guidance and advice on system optimisation
Profile
6. The Mac Support Engineer will have c5+ years' experience supporting Mac environments
7. The Mac Support Engineer will have experience with support ticket management and tracking (JIRA Service Desk preferred)
8. Familiarity with LTO tape storage systems and best practices for data backup and recovery.
9. Strong customer service, problem-solving, and teamwork abilities
10. Technical knowledge of Mac OS, iOS, and Android
11. Technical knowledge of modern Windows OS
12. Network fundamentals (laptop connectivity, VPN, printing)
13. Basic knowledge of audio/video troubleshooting and support
Company
14. UK based media organisation with offices in London
15. £250 - £300 per day, depending on experience
Salary & Benefits
The salary range/rates of pay is dependent upon your experience, qualifications or training.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.