Join Pax8 UK as a Microsoft Dynamics 365 Business Central Consultant, where you can apply your skill in Microsoft Dynamics 365 Business Central and Power Platform to help propel client success.
This is a customer-facing role where you'll lead the implementation of core modules and third-party applications, support Senior Consultants on projects, and serve as the first escalation point for helpdesk inquiries.
Utilizing our Minimal Viable Product (MVP) methodology, you'll ensure clients are effectively set up on Business Central, paving the way for future enhancements as their needs evolve.
You'll play a key role in documenting processes and fostering communication within the professional services team. We seek a team player who is adaptable, dedicated to continuous learning and knowledge sharing.
Your Day to Day in this role includes:
* Deliver or assist in delivering client work, including pack work, development scoping, or training.
* Handle 'Support Consultant Escalation' tickets from the Bus Apps support team.
* Manage additional activities resulting from customer-facing work during overflow time.
* Collaborate with other parts of the Pax8 Org to support the enablement of Partners dynamics growth, including discovery calls, process improvements, and feature documentation.
* Drive personal development and performance improvements by participating in Pax8 L&D programmes, peer or manager coaching, stretch projects, or on-the-job training.
You'll be ideal for us if you:
* Know your way around Business Central, including Core Finance, Fixed Assets, and popular third-party apps.
* Understand Business Central development fundamentals and data structure.
* Have oodles of experience helping customers or partners with Dynamics 365 Business Central issues.
* Possess the eye of an eagle when viewing the big picture from customer requirements.
* Are in your happy place running calls and training sessions with customers.
* Are a Microsoft Office wizard... especially Excel.
* Pride yourself on being super organized and detail-oriented, with an ability to juggle multiple tasks and projects.
* Have strong communication skills.
* Are a UK resident with valid right to work.
Salary & Benefits
* Basic Salary £35,000-£55,000 per annum
* Bonus scheme
* 25 days holiday (plus bank holidays)
* Dedicated time for training and personal development
* Unlimited access to LinkedIn Learning
* Private healthcare covered by Bupa
* Dental Plan covered by Unum
* Health & Wellbeing coaching support
* Life Assurance
* Income Protection
* Royal London Workplace pension scheme
* Pax8 Cycle to Work Support Scheme Available
* Fun and frequent company and team socials
* Share Options after qualifying period
Designated Office & Working pattern
* Tech set up to support great Home and In-office working
* Hybrid & Home Office Working
* 9-5:30 Monday to Friday.
If you're looking for a role where you can grow, innovate, and make a difference, we'd love to hear from you.
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