Administrator Bingham – Office Based – 37.5hrs Full Time Permanent Salary – up to 26k depending on skill set and experience We are working with a leading Fire Engineering and Consultancy Business who specialise in providing high standard Fire Safety and Passive Fire Protection services to top niche clients from a broad number of industries such as Construction, Hotels, Sport and Leisure, Housing, Education, Commercial, Manufacturing, and Industrial. As an employee you will be part of a business who strives to keep premises, staff, and clients safe. Free onsite parking Free refreshments for employees Employee of the month, Christmas & Summer events etc Company pension Gym membership Health & wellbeing programme Responsibilities of the role Schedule appointments with residents via telephone, letters and emails Deal with customer complaints Complete daily tasks using clients’ online portals, imputing enquiries, variations, handover docs Implement processes to streamline activities both on-site and internal office functions Liaise with clients regarding programme of works Liaise with tenants and scheme managers regarding access, keep records of no access Plan Radar and Bolster management, creating new users and pulling of reports Third Party Certification administration Review Asbestos reports and raise concerns with the relevant Contracts Manager Closeout projects with Operation & Maintenance Manuals Assist commercial department with valuation Skills and experience required A positive approach to client care Communication - written and verbal Strong organisational skills The ability to build good working relationships Solid knowledge of Microsoft Word, Excel Excellent attention to detail A positive and proactive can-do attitude A great team player who can work independently when required The ability to manage their workload with competing deadlines A genuine enthusiasm to learn and develop their own skills and knowledge If you are interested in knowing more about the role, please contact Emma or Charlotte at the Prescient Group If you meet the criteria above, send us your CV. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. The Prescient Group will be managing your application by the GDPR and Data Protection Act 2018. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all records of your data