We are looking for dynamic, flexible and adaptable individuals to join our nursing team, who have a desire to provide an outstanding service to the children, young people and families that access the services of East Kent Hospital University Foundation Trust.
This is an excellent opportunity to apply for a varied and interesting role rotating across both the paediatric outpatient department and acute inpatient ward at William Harvey Hospital, Ashford.
You will be supported in your development by the practice development team and in your day to day role by the Ward Manager and Nurse in Charge. This role may require you to work on other sites across EKHUFT to ensure the needs of the service are met.
Main duties of the job
This role covers duties within the Acute Children’s areas, Day case wards and to rotate in to Children’s outpatient areas. On the acute wards you will support the Registered Nurse to provide safe and compassionate care while undertaking some administrative and house-keeping duties to ensure the ward runs efficiently. You will be expected to support less experienced staff and monitor the quality of their work. When working in outpatients you will be responsible for the day to day organisation of the area, including maintaining standards in line with Trust policy, reporting issues and ensuring they are resolved/escalated as needed. You will be supported by the Nurse in Charge/Ward Manager.
Detailed job description and main responsibilities
Senior Paediatric Health Care Support Worker
Role specific duties
This role covers duties within the Acute Children’s areas, Day case wards and to rotate in to Children’s outpatient areas. On the acute wards you will support the Registered Nurse to provide safe and compassionate care while undertaking some administrative and house-keeping duties to ensure the ward runs efficiently. You will be expected to support less experienced staff and monitor the quality of their work. When working in outpatients you will be responsible for the day to day organisation of the area, including maintaining standards in line with Trust policy, reporting issues and ensuring they are resolved/escalated as needed. You will be supported by the Nurse in Charge/Ward Manager.
Clinical
* Work under the supervision of a registered nurse to ensure that patient’s individual physical, social and psychological needs are met.
* Assist patients to meet personal and oral hygiene needs.
* Orientate children and families to the Ward.
* Ensure privacy and dignity of patients is maintained at all times.
* Support the nutritional care of children and their families.
* Assist with collection, labelling and dispatching of specimens.
* Undertake and accurately record vital signs on Vital Pac, following all escalation messages and reporting to registered practitioner. Perform clinical skills (once trained and competent to do so)- for example but not limited to- Height, Weight, Temperature, Pulse, Blood pressure, Pulse Oximetry, Urinalysis, HBA1C and blood glucose monitoring, Venepuncture.
* Ensuring the ward environment is clean and uncluttered.
* Daily ward safety checks.
* Ensure the safe storage of medication.
* Support the Play team to provide play and distraction to children.
* Recognise change in child’s condition and escalate appropriately.
* Assisting in the response to a medical emergency.
Admin and Clerical
* To answer the telephone, in a timely and courteous manner, referring all enquiries to the relevant person or department.
* To co-ordinate the day to day running of the Childrens outpatient clinic under the supervision of the acute ward/trained member of nursing staff. Perform clinical and administrative tasks as required during the clinic day to ensure the department is safe and efficient.
* Follow Trust Guidelines in the management of controlled stationary.
* Monitor the security video controlled entry bell, giving directions and instructions as required.
* To deputise for the ward clerk in their absence and provide support during times of peak activity.
* Admit, discharge and print patient documentation from the Patient administration system. Ensure PAS and the electronic white board accurately reflect ward activity in real time.
* Follow trust policy to protect the confidentiality of information.
* Provide general administrative support to the team; Photocopying, running errands, liaising with other departments.
Research and Training
* Seek opportunities to create changes, which will enhance standards of care and practice.
* Attend in house and external training relevant to role.
* Support the Team in the implementation of paediatric research/development programmes.
Quality
* Ensure all patients are treated in a kind and courteous manner.
* Ensure a high standard of cleanliness and tidiness within the ward and outpatient areas.
* Work in accordance with the Health Act (2006).
* Comply with national and local infection control policies and procedures.
* Maintain accuracy and legibility of patient records in accordance with trust policy.
* Maintain nursing standards as required by all relevant legislation.
* Participate in the collection of Audit data and be responsive to the implementation of action plans.
* Assist in the maintenance and monitoring of agreed standards, ensuring that any shortfall is brought to the attention of a line manager.
* Report any issues requiring the attention of the estates department.
* Use the clinical incident reporting procedure for reporting untoward incidents.
* Develop and maintain effective working relationships with all members of the multidisciplinary team.
* Have a functional knowledge of Trust Policies and procedures and where to access these.
* Implement health promotion opportunities with patients and families.
Professional
* Communicate effectively with children and their relatives, ensuring accurate and seamless information is conveyed and documented.
* Ensure that accurate and legible patient records are kept (when required) in line with professional and legal requirements, under the direct supervision of a trained member of nursing staff.
* Ensure Trust standards of uniform and personal appearance are maintained while on duty.
* Attend for rostered activity in a timely manner.
* Follow Trust and local policies should sickness or personal circumstances occur.
* Ensure a high level of confidentiality is maintained at all times.
* Remain ‘cost aware’ and utilise equipment and resources in a cost effective way.
* Make recommendations where it is evident that appropriate changes may improve efficiency.
* Support and develop new starters and those less experienced.
Ensure Equality, inclusion and diversity is maintained.
Your commitments
We are focused on providing outstanding, safe patient care, and a positive working culture that benefits staff and patients alike. This is why we ask you to:
Maintain the confidentiality of information about patients, staff and other health service business and adhere to data protection law.
Comply with the Trust’s policies and procedures, including infection prevention and control, risk management, health and safety, safeguarding children and adults, financial management and use of resources.
Act at all times in accordance with the professional Codes of Conduct and Accountability relevant to your role.
Participate in annual mandatory training.
We are a smoke-free Trust, and offer staff support to stop smoking.
Values
We care about our values of caring, safe, respect and making a difference. We’ll ask you to demonstrate these values during the recruitment process and throughout your appointment – and you can expect us to do the same.
Person specification
Qualifications
* Maths and English grade 4 and above or equivalent.
* NVQ level 3 in healthcare or working towards.
* Care certificate.
* NVQ level 3 in childcare or related course.
* Other qualifications in child, health or social care.
Experience
* Evidence of working within the multidisciplinary team.
* Ability to problem solve.
* Able to work under pressure.
* Excellent written and verbal communication skills.
* Experience in undertaking clinical observations and other clinical skills.
* Experience in providing personal cares.
Personal/professional attributes
* Recent experience in a healthcare setting.
* Recent experience of working with children.
* Previous experience of working with children in a healthcare setting.
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