Mobile Site Administrator Position
Full Time position
Monday to Friday - ILS Community sites to be flexible to work in all GSTT Community Sites
A rewarding opportunity has emerged for an enthusiastic administrator to join the Site Administration team within the Integrated Local Services directorate. The role within the Site Administration team is vital, ensuring the smooth running of 14 health centres across Lambeth and Southwark. The administrator’s key duties include providing customer service, processing appointments, addressing patient queries, and upholding health and safety standards. The role also requires strong IT skills, customer service experience, and an understanding of health and safety policies. As an integral part of the team, the administrator will have opportunities to participate in site improvement projects and contribute to the ongoing development of the services offered.
1. Flexibility to travel across boroughs
2. Be the first point of contact for patients and visitors
3. Processing referrals and booking follow-up appointments
4. Answering the telephone and directing calls
5. Dealing with patient queries
6. Dealing with facilities queries
7. Site Administration
8. Reporting faults
9. Booking patient transportation
10. Dealing with site-related issues and everyday queries
11. Ensuring health & safety standards are met and maintained throughout the building
The Integrated Local Services directorate within this clinical group provides a range of community and inpatient health services for adults within the communities of Lambeth and Southwark, with some services also provided in Lewisham. Our hospital-based inpatient and outpatient services provide care for adults from across the region.
The services provided by the directorate include neighbourhood nursing, specialist rehabilitation and reablement (bed and home-based), specialist palliative care and end-of-life care, vulnerable adults and prevention services, the @Home service, customer services and site administration services. Services are delivered in various locations, including health centres, community bed-based units, patients’ homes and a range of other community locations. Our inpatient hospital services serve the Guy’s and St Thomas’ sites. Our services work closely with all inpatient teams at Guy’s, St Thomas’, and King’s College hospitals and collaborate closely with social services, mental health services, and the voluntary sector.
For further details / informal visits contact: Name: Richard Umakha Job title: Team Leader Email address: Richard.umakha@gstt.nhs.uk Telephone number: 07519701086
#J-18808-Ljbffr