Job summary
We are looking to recruit an Administration Assistant within our Temporary Staffing Team on a permanent contract.
The post holder will assist the Team Lead in providing a comprehensive high quality temporary staffing and advisory service to all users of the department over 7 days a week, 365 days of the year.
This role provides extensive temporary staffing solutions, primarily by sourcing a variety of clinical staff to work within our community hospitals and services across all sites.
The service is operational on weekends and bank holidays on a rota basis.
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
Main duties of the job
In our busy environment you will be part of a team acting as the first point of contact via the phone and email for booking Bank and Agency workers into unfilled shifts and answering a variety of queries.
The post holder will be part of a supportive team, providing an efficient and professional temporary staffing service to both our existing and new bank staff, Agencies and their workers and working closely with our clinical and management teams requiring staff.
Communication and team working are essential, as is the ability to work under your own initiative. The post holder should have excellent IT and organisational skills, ideally with experience of working in a fast-paced office environment.
About us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Job description
Job responsibilities
Please find attached the Job description and Person Specification for more details regarding this role.
Person Specification
Qualifications
Essential
1. Good standard of education to GCSE Level or equivalent.
2. Good IT skills to ECDL standard.
Experience
Essential
3. Experience of clerical work / reception within an office environment.
4. Good written and verbal skills.
5. Good organisational skills.
Knowledge
Essential
6. A good working knowledge of Microsoft Word / Excel / Outlook / Teams.
7. Ability to follow administrative systems and procedures.
8. Understanding of the use of Temporary workers within the NHS.
9. The ability to adhere to confidentiality guidelines.