About us...
Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the artconference facilities.
A bit about what you will do...
Assistant Head Housekeepers in our luxurious hotel assist in overseeing housekeeping operations to maintain the highest standards of cleanliness, creating a welcoming and immaculate environment that consistently exceeds guests expectations.
* Ensure the housekeeping team maintains the highest standards of cleanliness and guest satisfaction.
* Be a hands-on and visible leader to the team, motivating them with your passion for hospitality and desire to improve.
* Guide the Housekeeping team to ensure company brand standards of quality and cleanliness are maintained at all times.
* Support departmental targets and objectives, work schedules, budgets, and policies and procedures.
* Manage staffing levels to cover business demands.
* Ensure compliance with health, safety, and environmental regulations.
* Address any guest concerns promptly, attentively and efficiently.
* Coach, train, and support the team to provide consistently high standards while continually looking to improve.
* Deputise in the absence of Head Housekeeper.
More about you...
* Excellent communication and organisational skills.
* Strong leadership and motivational abilities.
* Exceptional attention to detail and drive to maintain high standards.
* Flexibility to adapt to changing priorities and operational needs.
* Proven experience in managing, coaching, challenging and developing teams.
* Approachable and positive manner with a can do attitude.
* Ability to use initiative in challenging situations and under pressure.
* A smart and professional appearance.
* Proven track record in a similar position within a 5-star hotel.
* Experience in conducting departmental and Health and Safety training.
* Proficient in computer and financial skills.
* Excellent standard of English, both written and spoken.
Whats in it for you
Competitive salary
Holiday 28 days holiday, enhanced after 5 years of service.
But theres more...
* Free meals on duty.
* Complimentary on-site parking is available whilst on duty.
* Freelimited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
* Discounted employee friends & family rates at Arora Hotels.
* Food and beverage discounts.
* Christmas gifts and employee parties.
* Introduce a friend scheme.
* Cycle 2 work scheme.
* UK attraction discounts @ Merlin Entertainments.
* Taste card.
* Life assurance scheme.
* Wage stream.
* Employee assistanceprogramme.
* Arora star employee recognition.
* Long service recognition award.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
AMRT1_UKCT