Rides & Attractions Team Leader - Windsor, Berkshire What you'll bring to the team Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY Hours: Full time fully flexible, any 5 days out of 7, including weekends and bank holidays Contract Type: Permanent, hourly paid Here at the LEGOLAND Windsor Resort we are recruiting for a Rides and Attractions Team Leader to join the team Our Rides and Attractions Team ensure that our guests are welcomed onboard our exciting variety of Rides across the LEGOLAND Windsor Resort, making sure each and every guest has a fun, safe and memorable time with us As a Rides and Attractions Team Leader you will line manage our awesome Ride Operators as they deliver our guests efficient and pleasant experiences, from safety bar checking to PA announcements, you will lead by example promoting Health and Safety procedures and exceptional Guest interactions. You’ll be a key influencer over the morale of your team, and the wider Rides and Attractions team, maintaining a positive, friendly, high energy and engaged team of Ride Operators. Qualifications & Experience Ideally you will have worked in a Team Leader function previously You must be proactive, hold high standards of professionalism and have an awareness of confidentiality processes and employee relations procedures We think it would be great if you have previously worked within a Rides or Attractions functionality at a theme park, or have an awareness of HSG-175 documents Comfortable and confident to undertake working at height and ride evacuation training, some of which is water-based You will be highly organised, familiar with creating break rotas, while also being approachable and empathetic to your team of Ride Operators Due to the nature of this role we can only accept applications from those candidates over the age of 18 Benefits Pay of £12.34 per hour 40% discount off LEGO® sets and products on the online LEGO Store Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit) Staff discount codes for Merlin Annual Passes to gift to loved ones Fortnightly pay Pro rata holiday allowance based on 28 days full time equivalent Private pension scheme Life assurance scheme Employee assistance programme Access to Perks at Work which 30,000 national & local employee discounts Free staff parking Ongoing training & development About the LEGOLAND® Windsor Resort We are looking for a Rides and Attractions Team Leader to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland. About Merlin A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be. If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at jobslegoland.co.uk and one of the team will get back to you as soon as possible. Pay Range GBP £12.34/Hr. Share on your newsfeed At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.