Administrator Derby £25,000 DOE Expected Start date: Mid May 2025 Full Time 100% site based We are recruiting for an experienced administrator to join the team of a reputable insurance brokerage, close to the city centre. You will be joining a small and friendly team to assist the brokers with general administrative and customer service support. Duties include: Assisting the insurance brokers with processing new insurance policies, renewals, amendments, and cancellations Ensure all documentation is accurate, compliant, and up to date Maintain and update client records and databases Liaise with insurers, clients, and internal teams to gather and provide information Support the claims process by handling administrative duties as required Respond promptly to queries via phone, email, or in person Assist in preparing reports and documentation for audits or internal review General office duties and housekeeping Skills & Experience Required: Previous experience withing the insurance industry is essential Knowledge of insurance products and terminology desirable Excellent attention to detail and organizational skills Strong communication skills, both written and verbal Confident using Microsoft Office (Excel, Word, Outlook) Ability to work independently as well as part of a team