Robert Half Office Team are currently recruiting for a Interim Sales Support for 6-8 weeks.
As part of the global Operations & Strategy team, Contract Specialists (CS) work with a dedicated sales team and contribute to business development objectives by managing the contracting process from start to finish. The CS is responsible for drafting & tailoring each contract, ensuring that the terms and license parameters meet the needs of the client and sales team while also complying with organizational standards and protocol. This role works closely with many internal stakeholders including Sales, Legal, Finance, and Administration. Successful CSs are detail-oriented and self-motivated, have excellent communication skills, and demonstrate exceptional multitasking ability under tight deadlines. Candidates must have strong organizational skills and be both process- and results-oriented.
Key Responsibilities:
1. Manage the end-to-end process for cancel/ rebooks
2. Analyze account information, license parameters, and contract terms with extreme attention to detail to ensure accuracy
3. Maintain accurate client data throughout CRM, ensure pricing and allocations are correct, and document pertinent transaction details. Ensure consistency and accuracy for all stages of the process.
4. Ensure all information required for order submission is documented and accurate.
5. Facilitate any subsequent changes or adjustments requested.
Qualifications:
6. Highly organized, with the ability to multitask and prioritize in a fast-paced, deadline-driven environment
7. Extremely detail-oriented and meticulous
8. Strong teamwork and customer service orientation. Highly responsive and proactive in issue identification, communication, and managing expectations.
9. Highly motivated and results-driven.
10. Demonstrates good judgment in problem-solving and issue escalation.
11. Experience working with Salesforce CRM and/or Apttus is strongly desired.
Fluency in English (spoken & written) is essential. For EMEA-based positions, other European languages would be advantageous.
Key Points:
12. You need Sales Support experience, and evidence of following a process
13. This is starting mid June
14. 6-8 week project
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.