Job Title: Corporate Partnerships Team Co-ordinator
Salary: £30,400 per annum
Hours: 37 per week
Location: Northampton office
Contract: Permanent
Are you passionate about building strong relationships and delivering excellent supporter experiences? Do you thrive in a fast-paced environment where your organisation and communication skills make a real impact?
We are looking for a Corporate Partnerships Team Co-ordinator to support and grow our network of corporate supporters. This role is key in ensuring that our potential, new and existing supporters receive the best possible experience and feel valued at every stage of their journey.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
* 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
* Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
* 24/7 GP access via phone and video.
* Life assurance and confidential counselling helplines.
* Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
* Access to Benefit Hub for discounts on everyday shopping.
* Enhanced pension scheme.
* Opportunities for training and personal development.
* Hybrid working.
Key Responsibilities:
As a Corporate Partnerships Team Co-ordinator, you will:
* Act as the first point of contact for all new corporate supporter enquiries, providing expert advice and guidance.
* Build and maintain strong relationships with corporate supporters, ensuring they feel valued and engaged. Helping them maximise their fundraising potential.
* Provide an excellent supporter experience by responding to enquiries professionally and efficiently.
* Conduct research on new corporate opportunities and assess partnership potential.
* Manage and triage all incoming corporate enquiries, directing them to the appropriate team or colleague.
* Maintain accurate supporter records using the Raisers Edge CRM system, ensuring data integrity.
* Ensure all supporter interactions comply with data protection, HMRC and fundraising regulations.
* Work closely with internal teams to support partnership development.
* Provide administrative support to the Corporate Partnerships Team, including stewardship communications, reporting, and research.
* Support the wider Philanthropy and Corporate Partnerships team when required, including covering phone lines and inboxes.
* Occasionally travel within the UK to represent the team and attend fundraising events.
About You:
As a Corporate Partnerships Team Co-ordinator, you will play a pivotal role in ensuring corporate supporters receive tailored guidance, timely responses, and a seamless journey, strengthening long-term partnerships. You will need:
* Exceptional communication skills with the ability to engage confidently with corporate supporters at all levels.
* A commitment to delivering a first-class supporter experience.
* Strong IT skills, including experience with Microsoft Office, CRM databases and a good understanding of data protection.
* A high level of accuracy and attention to detail in managing tasks and records.
* Strong organisational skills, with the ability to prioritise and manage your own workload effectively.
* The ability to work flexibly and collaboratively across different teams.
* A willingness to travel across the UK when required.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 day per week. Flexibility to attend the office more frequently is required in line with business needs. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
* Exceptional communication skills, with the ability to engage confidently with corporate staff at all levels.
* Strong IT skills and knowledge and experience of Microsoft Office packages, CRM databases and an understanding of data protection.
* Ability to organise, manage and prioritise own workload with an excellent level of accuracy and attention to detail.
Important Information:
* We may close applications early if we receive a high volume, so early submissions are encouraged.
* If you require sponsorship for this role, please clearly indicate this in your application.
* Depending on the role, a DBS check may be required.
* If you need reasonable adjustments during the application or interview process, please contact us for support.
* We are happy to consider alternative application formats for those who find the online form challenging.
If you are looking for a role where you can build meaningful corporate relationships and provide an outstanding supporter experience, we would love to hear from you!