Job summary An opportunity has arisen for a highly motivated Band 6 Physiotherapist to join our dynamic Musculoskeletal (MSK) Physiotherapy within the North Norfolk area. Our team provide timely assessment and treatment of MSK conditions to improve our patients' quality of life and maximise their independence. East Coast Community Healthcare's (ECCH's) friendly and supportive MSK physiotherapy team have a wide skill mix ranging from post graduate MSc/MACP to newly qualified staff and exercise professionals. Our busy departments treat a wide variety of patients referred from GP's, Consultants, other health care professionals and via our patient self-referral portal. The MSK Service also includes our MSK Assessment and Triage team and our MSK Foot and Ankle (Biomechanics) team, who are also happy to support specialist skill development. Quality is at the heart or our MSK Service and we grow and develop our services by nurturing the talent within our team. ECCH is renowned for its commitment to CPD, leadership development and research. If you are ambitious and want to fast track your career as part of an experienced and supportive team this could be the ideal post for you. We are part of NoW MSK, who provide MSK services across Norfolk and Waveney. Main duties of the job A variety of assessment and treatment techniques including face to face, telephone, video, web triage and classes are utilised. A structured training programme is provided by our MSK Service which includes regular in-service training with external speakers from local acute hospitals, clinical supervision within small groups and departmental peer review. Our team offers learning opportunities with Musculoskeletal Assessment and Triage (MATS) and Foot and Ankle services. Please visit the NoW MSK website at https://norfolkandwaveneycommunityhealth.nhs.uk/msk/ to find out more about our MSK service and our clinicians. About us ECCH is a well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders. We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future. At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare. We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received. Date posted 06 January 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year Contract Permanent Working pattern Full-time, Flexible working Reference number B9849-002-25 Job locations The North Walsham & District War Memorial Hospital Yarmouth Road North Walsham Norfolk NR28 9AP Job description Job responsibilities Clinical 1. To be responsible for a defined case load working without direct supervision. Clinical support is provided through clinical / professional supervision that takes the form of direct observation of practice or formal training / clinical reasoning sessions. 2. To be professionally and legally responsible and accountable for all aspects of own work, including the management of patients in your care. 3. To be responsible for equipment used in carrying out physiotherapy duties, and to adhere to departmental equipment policy, including competence to use equipment and to ensure the safe use of equipment by others through teaching, training and supervision of practice. 4. To accept clinical responsibility for a designated caseload of patients, and to organise this efficiently and effectively with regard to clinical priorities and use of time. To ensure a high standard of clinical care for the patients under your management, and support more junior staff to do the same. 5. To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills. 6. To formulate an individualised physiotherapy management and / or treatment plan, using clinical reasoning skills and utilising a wide range of treatment skills e.g. manual physiotherapy techniques, patient education, electrotherapy, exercise classes, and alternative options in order to formulate a specialised programme of care. 7. To provide spontaneous and planned advice, teaching and instruction to relatives, carers and other professionals, to promote understanding of the aims of physiotherapy and to ensure a consistent approach to patient care. 8. To communicate effectively with patients and carers to maximise rehabilitation potential and to ensure understanding of conditions. Communication skills of persuasion, motivation, explanation, and gaining informed consent will be used with a wide variety of patients. Barriers to effective communication will regularly be evident e.g. loss of hearing, altered perception, pain, fear. 9. To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment. PROFESSIONAL : 1. To maintain own clinical professional development (CPD) by keeping abreast of any new trends and developments and incorporate them as necessary into your work and to be an active member of the in-service training programme by the attendance and presentation at staff meetings, tutorials, training sessions, external courses and reflective practice. 2. Maintain accurate, comprehensive and up-to-date documentation in line with legal and departmental requirements and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters. 3. To communicate effectively and work collaboratively with medical, nursing and therapy colleagues to ensure delivery of a co-ordinated multidisciplinary service. This will include discussion of patient care and discharge planning. To provide teaching / training to other members of the MDT. 4. Training, supervision and performance management of junior staff, technical instructors, assistants and students, with assistance from more senior members of the physiotherapy team. This will include the use of formal appraisal documentation. 5. Participate in the staff appraisal scheme and Personal Development Programme (PDP). 6. Undertake the measurement and evaluation of your work and current practices through the use of Evidence Based Practice projects, audit and outcome measures, either individually or with more senior physiotherapists. To make recommendations for change. 7. Demonstrate a sound understanding of Clinical Governance and Risk Management and apply to work situation. ORGANISATIONAL: 1. To deputise for the Band 7 in terms of operational issues. 2. Be actively involved in the collection of appropriate data and statistics for the use of the department. 3. Be aware of the Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including the prompt recording and reporting of accidents to senior staff, and ensuring that equipment used is safe. 4. To comply with the organisational and departmental policies and procedures and to be involved in the reviewing and updating as appropriate. 5. Any other duties which might be considered appropriate by senior colleagues. All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together. Job description Job responsibilities Clinical 1. To be responsible for a defined case load working without direct supervision. Clinical support is provided through clinical / professional supervision that takes the form of direct observation of practice or formal training / clinical reasoning sessions. 2. To be professionally and legally responsible and accountable for all aspects of own work, including the management of patients in your care. 3. To be responsible for equipment used in carrying out physiotherapy duties, and to adhere to departmental equipment policy, including competence to use equipment and to ensure the safe use of equipment by others through teaching, training and supervision of practice. 4. To accept clinical responsibility for a designated caseload of patients, and to organise this efficiently and effectively with regard to clinical priorities and use of time. To ensure a high standard of clinical care for the patients under your management, and support more junior staff to do the same. 5. To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills. 6. To formulate an individualised physiotherapy management and / or treatment plan, using clinical reasoning skills and utilising a wide range of treatment skills e.g. manual physiotherapy techniques, patient education, electrotherapy, exercise classes, and alternative options in order to formulate a specialised programme of care. 7. To provide spontaneous and planned advice, teaching and instruction to relatives, carers and other professionals, to promote understanding of the aims of physiotherapy and to ensure a consistent approach to patient care. 8. To communicate effectively with patients and carers to maximise rehabilitation potential and to ensure understanding of conditions. Communication skills of persuasion, motivation, explanation, and gaining informed consent will be used with a wide variety of patients. Barriers to effective communication will regularly be evident e.g. loss of hearing, altered perception, pain, fear. 9. To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment. PROFESSIONAL : 1. To maintain own clinical professional development (CPD) by keeping abreast of any new trends and developments and incorporate them as necessary into your work and to be an active member of the in-service training programme by the attendance and presentation at staff meetings, tutorials, training sessions, external courses and reflective practice. 2. Maintain accurate, comprehensive and up-to-date documentation in line with legal and departmental requirements and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters. 3. To communicate effectively and work collaboratively with medical, nursing and therapy colleagues to ensure delivery of a co-ordinated multidisciplinary service. This will include discussion of patient care and discharge planning. To provide teaching / training to other members of the MDT. 4. Training, supervision and performance management of junior staff, technical instructors, assistants and students, with assistance from more senior members of the physiotherapy team. This will include the use of formal appraisal documentation. 5. Participate in the staff appraisal scheme and Personal Development Programme (PDP). 6. Undertake the measurement and evaluation of your work and current practices through the use of Evidence Based Practice projects, audit and outcome measures, either individually or with more senior physiotherapists. To make recommendations for change. 7. Demonstrate a sound understanding of Clinical Governance and Risk Management and apply to work situation. ORGANISATIONAL: 1. To deputise for the Band 7 in terms of operational issues. 2. Be actively involved in the collection of appropriate data and statistics for the use of the department. 3. Be aware of the Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including the prompt recording and reporting of accidents to senior staff, and ensuring that equipment used is safe. 4. To comply with the organisational and departmental policies and procedures and to be involved in the reviewing and updating as appropriate. 5. Any other duties which might be considered appropriate by senior colleagues. All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together. Person Specification Qualifications Essential Diploma / Degree/MSc in Physiotherapy Registration with HCPC Evidence of relevant postgraduate courses / CPD Desirable Relevant validated clinical courses Skills and Knowledge Essential Good knowledge of physiotherapy in relevant area Forward thinking Excellent interpersonal skills Self-directed learning Ability to work independently Ability to pass on skills / knowledge to others within both formal and informal environments Desirable Excellent knowledge Critical appraisal Audit Research Presentation skills Personal Attributes Essential Physical capacity to deal with moderate physical effort on a daily basis Physical and mental capacity to deal sensitively with patients who may have high levels of anxiety and aggression Capacity to concentrate for considerable periods of time during assessment and management of patients Able to work collaboratively within a team Able to work independently Committed to personal and team development Able to work with others and pass on skills and knowledge Able to maintain judgement under pressure Able to maintain motivation, drive, enthusiasm and confident Willingness and ability to work across different sites as part of MSK Site rotation The ability to travel across the community Ability to embrace our Culture, Values and Signature Behaviours: (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together). Willingness and ability to work across different sites and travel to alternative sites and across the community as required Experience Essential Postgraduate experience Experience within Musculoskeletal Physiotherapy Desirable Experience at band 6 level Supervisory skills Person Specification Qualifications Essential Diploma / Degree/MSc in Physiotherapy Registration with HCPC Evidence of relevant postgraduate courses / CPD Desirable Relevant validated clinical courses Skills and Knowledge Essential Good knowledge of physiotherapy in relevant area Forward thinking Excellent interpersonal skills Self-directed learning Ability to work independently Ability to pass on skills / knowledge to others within both formal and informal environments Desirable Excellent knowledge Critical appraisal Audit Research Presentation skills Personal Attributes Essential Physical capacity to deal with moderate physical effort on a daily basis Physical and mental capacity to deal sensitively with patients who may have high levels of anxiety and aggression Capacity to concentrate for considerable periods of time during assessment and management of patients Able to work collaboratively within a team Able to work independently Committed to personal and team development Able to work with others and pass on skills and knowledge Able to maintain judgement under pressure Able to maintain motivation, drive, enthusiasm and confident Willingness and ability to work across different sites as part of MSK Site rotation The ability to travel across the community Ability to embrace our Culture, Values and Signature Behaviours: (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together). Willingness and ability to work across different sites and travel to alternative sites and across the community as required Experience Essential Postgraduate experience Experience within Musculoskeletal Physiotherapy Desirable Experience at band 6 level Supervisory skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name East Coast Community Healthcare CIC Address The North Walsham & District War Memorial Hospital Yarmouth Road North Walsham Norfolk NR28 9AP Employer's website https://www.ecch.org/ (Opens in a new tab)