Job summary We are looking for an enthusiastic and dependable HCA/GP Assistant to join our team. We have a new position available to work 30 hours per week and you will work between our Fulwood and Ingol sites. Days of work: Monday 8am - 1pm, Wednesday 8am - 6pm, Thursday 8am - 5pm, Friday 9am - 6pm Experience working within General Practice or a hospital setting is required. You are most welcome to come in for an informal chat or visit the Practice. If you wish to do so, please call Danielle Longdon on 01772 282700 or 920202. Main duties of the job As an experienced Health Care Assistant you will have pre-booked clinics to see patients at the practice. You will have experience of conducting health reviews, measuring blood pressure, dealing with chronic health conditions, and it would be advantageous if able to administer flu vaccines and B12 injections. About us North Preston Medical Practice is a large family friendly, high achieving Practice, with a dedicated team of caring staff. You will be a member of a very dedicated team which includes 5 GP Partners, a mixture of Salaried GPs, 4 Practice Nurses, 1 Nursing Associate, 1 Clinical Pharmacist, a dedicated Pharmacy Technician Team and a robust management / clerical team. In May 2023 we were rated as number 2 in a Lancashire Evening Post review of GP Practices in and around Preston, North Preston Medical Practice are proud of the care we give our Patients. We are active members of the Greater Preston Primary Care Network and a long and well established training practice and a silver partner with Manchester University. Date posted 27 September 2024 Pay scheme Other Salary £12.50 an hour Contract Permanent Working pattern Part-time Reference number A2494-24-0014 Job locations 2 Broadway Fulwood Preston Lancashire PR2 9TH Ingol Health Centre 87 Village Green Lane Preston Lancashire PR2 7DS Job description Job responsibilities JOB DESCRIPTION JOB TITLE: HCA / GP Assistant REPORTS TO: Nursing team / Deputy Practice Manager HOURS: 30 JOB DESCRIPTION: You will be passionate about maintaining high quality and effective customer/patient services. You will require excellent communication skills and must be able to work under pressure. You will be required to cover holidays and sickness at short notice and be as flexible as possible. Main duties of the job: Health checks ECG recording Blood pressure monitoring Long term conditions Phlebotomy Chaperoning duties Smoking Cessation Weight Management Pre diabetic checks Processing and management of laboratory samples requested by GPs/Nurses Vaccine/cold chain storage, monitoring and recording Surgical equipment and vaccine re-stocking and stock rotation Ordering of stock Clearing and re-stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Assisting with the collection and collation of data on needs related to health and well-being Administrating influenza, Shingles, Pneumococcal, RSV and B12 injection under the supervision of the Practice Nurse in accordance with practice protocol and PSD. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Job description Job responsibilities JOB DESCRIPTION JOB TITLE: HCA / GP Assistant REPORTS TO: Nursing team / Deputy Practice Manager HOURS: 30 JOB DESCRIPTION: You will be passionate about maintaining high quality and effective customer/patient services. You will require excellent communication skills and must be able to work under pressure. You will be required to cover holidays and sickness at short notice and be as flexible as possible. Main duties of the job: Health checks ECG recording Blood pressure monitoring Long term conditions Phlebotomy Chaperoning duties Smoking Cessation Weight Management Pre diabetic checks Processing and management of laboratory samples requested by GPs/Nurses Vaccine/cold chain storage, monitoring and recording Surgical equipment and vaccine re-stocking and stock rotation Ordering of stock Clearing and re-stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Assisting with the collection and collation of data on needs related to health and well-being Administrating influenza, Shingles, Pneumococcal, RSV and B12 injection under the supervision of the Practice Nurse in accordance with practice protocol and PSD. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Person Specification Experience Essential Experience working within General Practice Desirable Use of EMIS Web Knowledge and skills Essential Ability to provide quality care Good interpersonal and communication skills Good organisational skills Good team working skills Effective time management skills Ability to work independently following verbal or written instructions Adaptable to change Computer literate Desirable Knowledge of EMIS Web and ICE Pathology Requests Other Essential Well motivated and flexible to adapt to the Practices developmental needs Willing to work across 2 sites Qualifications Essential GCSE grade A to C in English and Maths Level 2 Diploma in Health and Social Care (or equivalent) Care Certificate: Skills for Care, Skills for Health and Health Education England Demonstrable Competency in: Chronic Disease Reviews Adult Immunisations & Vaccinations e.g Flu, B12, Shingles, Pneumococcal, RSV Desirable Qualified in Phlebotomy Person Specification Experience Essential Experience working within General Practice Desirable Use of EMIS Web Knowledge and skills Essential Ability to provide quality care Good interpersonal and communication skills Good organisational skills Good team working skills Effective time management skills Ability to work independently following verbal or written instructions Adaptable to change Computer literate Desirable Knowledge of EMIS Web and ICE Pathology Requests Other Essential Well motivated and flexible to adapt to the Practices developmental needs Willing to work across 2 sites Qualifications Essential GCSE grade A to C in English and Maths Level 2 Diploma in Health and Social Care (or equivalent) Care Certificate: Skills for Care, Skills for Health and Health Education England Demonstrable Competency in: Chronic Disease Reviews Adult Immunisations & Vaccinations e.g Flu, B12, Shingles, Pneumococcal, RSV Desirable Qualified in Phlebotomy Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name North Preston Medical Practice Address 2 Broadway Fulwood Preston Lancashire PR2 9TH Employer's website https://www.broadwaysurgery.nhs.uk/ (Opens in a new tab)