Jisc grade: PRS3 ( internal use only)
Hours: 35 hours per week
Contract: Permanent
Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices.
About Jisc:
Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Our talented people bring their own unique skills and experience to empower our members and customers with the technology they need to succeed. Take your next career step with us and you can make a real difference to the education and research sectors.
About the team:
The team sits within the transformation directorate and are responsible for delivering strategic projects across the organisation. They operate an Enterprise Project Management Office which acts as a centre of excellence for all projects and programmes within Jisc.
About the role:
You will be part of the EPMO but will work on a variety of digital transformation and business change projects as part of the project team(s). You will interface with a variety of internal, and sometimes external, stakeholders to support with the successful delivery of ambitious projects and programmes which make a real difference to how we operate.
Responsibilities will include:
* Supporting the creation of robust business cases for strategically critical projects/programmes
* Working with process owners and technical teams to investigate, model and document business process flows
* Identifying and aligning dependent cross-functional processes and systems
* Eliciting business requirements relevant to the scope of the project(s), in the most appropriate format, from a variety of internal stakeholders
* Managing business requirements and ensuring they are delivered to the business users’ satisfaction, including any elements being delivered by third-party suppliers
* Providing expert advice and guidance to the business around the effective application of business analysis
* Supporting more junior business analysts with their personal development via coaching and mentoring
Key Skills and Experience:
* Proven experience in a business analyst role across a diverse range of complex projects / programmes
* Experience of delivering solutions across strategically critical projects, contributing to the achievement of wider business objectives and vision
* Experience of business process modelling, demonstrating in-depth knowledge of modelling techniques such as BPMN, UML or similar.
* Extensive experience in business process improvement and reengineering
* Experience of synthesising requirements to effectively construct a holistic view of business needs
* Experience of using relevant software tools to support project delivery, such as Jira, Confluence, Miro and the full MS Office suite
* Strong presentation, documentation and communication skills
* Confident stakeholder management with the ability to influence at a senior level and convey an air of trust and credibility
If you have the following
* Experience of working within an education environment
* Experience of working in a technology-focused organisation
This would be advantageous.
Why work for us?
At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors.
We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working.
It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles.
Take a look at our fantastic benefits! We offer:
* Flexible work pattern, which can adapt to suit your schedules and personal commitments
* 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas plus the opportunity to buy up to an additional 5 days
* Annual Jisc performance award
* A range of wellbeing lifestyle benefits including company paid health care cash plan, employee assistance programme, mental health first aiders and support
* A generous budget to support you with external learning and continuous professional development
* Allocated allowance of up to £250 to equip your home office
* Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
* The opportunity to donate to charity tax-free with our Payroll Giving benefit
* Electric Car Lease Scheme and option to purchase SmartTech – spreading the cost of your everyday white goods and technology
* A wide range of discounts from retailers and big-name high-street stores and CSSC membership
* Family friendly policies including enhanced parental, maternity and paternity leave and opportunity for career breaks
* Support your volunteering with up to 3 days volunteer leave
* Cycle to work scheme and eye care scheme including free eye test vouchers and £70 towards new glasses for VDU use
* Free flu vaccinations
* Employee recognition awards and travel loans
* A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning
Equity, diversity and inclusion:
At Jisc, we don’t look for ‘sameness’, but to truly include people who can add unique perspectives and experiences to our culture, and we are working hard to achieve progressive change. ‘Always inclusive’ is one of our six guiding principles which actively encourages us to bring our whole authentic selves to work. We believe that our commitment to equity, diversity and inclusion is fundamental to our success.
Jisc believes our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work with passionate colleagues to strengthen knowledge and awareness, provide learning and development opportunities, and foster multiple employee networks which create a sense of community and influence our policies and practice.
We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.
Application process:
We are committed to supporting your success. Please let us know how we can best accommodate you throughout the recruitment process, in your role, and during your time at Jisc. Your unique skills and experiences are valuable to us, and we want to ensure you have everything you need to thrive.
Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!
If you are currently a Jisc employee, please apply through your Dayforce Employee profile.
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