The postholder is responsible for the day to day prioritising, co-ordination and line management of the People Services Development and Analytics team ensuring the most efficient use of resources and building resilience to enable the team to deliver a proactive workforce information service that can adapt to the needs of the business with agility.
You will ensure timely and accurateproduction of performance reports to key management forums of the Trust's governance framework, including the Board and its sub committees. The post holder will be responsible for designing reports to meet customer requirements and undertaking thorough analysis of performance issues, including working with Collaborative leadership teams and managers to achieve accompanying supporting narrative for performance reports.
This post may be suitable as a development role commencing at Band 5, with progression to Band 6 following a supported period of development.
Main duties of the job
The Team Lead will work with their team to extract, analyse and present data from established workforce data systems, making complex information understandable for all levels of audience, ensuringthat data and information requests made to the Team are completed in a timely manner and that excellent customer service is provided at all times.
You will have an expert working knowledge of the BI reporting function with the ability to perform and demonstrate the creation of bespoke reports and dashboards to fulfil organisational needs.
Key to this role is the design, development and maintenance of integrated performance reports that meet customer requirements, ensuring that robust and credible information is used in performance reports through the deployment of quality assurance processes and also building predictive tools for the early identification of potential risks and preventative action.
Through your team, you willproduce detailed and timely workforce information reports for distribution to Executives, Collaborative Managers and Clinicians and other senior staff within the organisation. You will also support the development of a workforce information function within People Services, setting standards for standardised reporting of workforce data and information.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
* Being a clinically led organisation
* Quality and safety at the heart of our Trust
* A positive patient experience every time
* A great place to work
* Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
* Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
* youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
* the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications
Essential
* oDegree level or equivalent plus additional specialist knowledge acquired through post graduate diploma level or equivalent relevant experience, ideally in a numerate subject,
* oEvidence of continuous professional development.
Desirable
* oPrince 2 / project. management
Experience
Essential
* oExperience of planning and organisation of activities and programmes that support change and drive improvement.
* oAbility to make decisions and influence others to affect change
* oExperience of problem solving across a range of NHS and Non-NHS organisations
* oExperience and developed knowledge in performance information management
* oExperience of setting, agreeing and auditing standards and targets
* oManagement of junior staff including delegating work, developing the team, appraisals etc
* oExperience working at a senior level in an admin role
* oExperience in auditing data quality, handling raw data, qualitative analytical techniques
* oProven experience of developing information systems, interpreting highly complex data sets.
Desirable
* oNHS contracting experience
* oExperience of developing and implementing policies and procedures to meet objectives and improve services
* oExperience of Health Care Information.
Knowledge
Essential
* Developed analytical, investigative, information and performance knowledge gained through appropriate qualification or working experience
* Excellent working knowledge of MS Office Suite particularly MSExcel.
* Knowledge of Information Governance and associated issues
* Interrogation of on-line databases.
* Analysis of data and auditing data quality.
* Expert knowledge of business processes to support operational delivery.
* Knowledge of data standards.
* Good knowledge of statistical analysis.
* Knowledge of performance indicators (KPI's) and performance management.
* Knowledge and understanding of complex information systems
* Extensive knowledge of using Microsoft products.
Desirable
* Knowledge of the ESR system
* Knowledge and understanding of the NHS with a broad understanding of roles and workforce issues
* Knowledge of other Health Care Information, e.g. Public Health, Manpower, etc
* Knowledge of NHS data standards.
* Knowledge of PBR and NHS terminology.
* Knowledge of commissioning data flows.
Skills and Aptitudes
Essential
* Ability to provide and receive complex information
* Excellent interpersonal skills including the ability to build working relationships with internal and external colleagues
* Systematic approach to problem solving
* Excellent proven customer service skills
* Excellent level of numeracy and literacy
* Excellent level of numeracy and literacy
* Ability to work without close supervision taking a proactive approach to help drive continual improvements
* Ability to work to flexibly and to deadlines whilst under pressure, balancing conflicting workloads.
* Work methodically with accuracy ensuring attention to detail
* Ability to organise own and team workload and prioritise appropriately
* Assertive, polite and tactful
* Able to work under pressure to meet service requirements
* Excellent SQL skills to extract data from multiple sources
* Excellent information technology skills, particularly database related.
* Ability to manage multiple tasks and projects.
* Ability to relate effectively to a wide range of stakeholders in a variety of settings and cultures
Desirable
* Familiar with workforce informatics
Personal Circumstances
Essential
* Ability to travel county wide across Cumbria and the North East to attend meetings/deliver training independent of public transport
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Parkhouse
Kingmoor Park, Baron Way
Carlisle
CA6 4SJ
Any attachments will be accessible after you click to apply.
262-A-24-6672997 #J-18808-Ljbffr