Job summary 30 hours per week (Fixed Term Contract) - based at Mount Gould Hospital. You will work within a busy & fast-paced environment and assist in the provision of a professional, quality & customer-focused recruitment service for Livewell Southwest. We are passionate about the service we provide to support our managers, new employees & stakeholders in the most efficient & effective way. We are looking for someone with previous experience of working within a recruitment team, ideally within a healthcare setting, & able to demonstrate a knowledge of processes involved in pre-engagement checks; their purpose & value in relation to the safer NHS Recruitment standards we adhere to. You should possess excellent computer skills, including a working knowledge of Microsoft Office packages, i.e. Outlook, Excel, Word & MS Teams; be able to demonstrate excellent communication skills; the ability to complete tasks & show attention to detail. You should also be able to demonstrate the ability to work within a small team, be mindful of others, approachable & embrace the ethos of Livewell Southwest's aims & values. You will be confident in speaking to individuals & groups of people; both face to face & via online platforms, providing efficient, reliable, responsive admin & assist with public engagement at external physical & virtual Recruitment Events. All Livewell staff are expected to be able and willing to work across a 7 day service. Main duties of the job To work with and under the supervision of the Recruitment Co-ordinators and Recruitment Manager. To be responsible for and to provide a professional, quality and customer-focused service for Livewell Southwests recruitment advertising and selection processes. To ensure that Recruitment and Selection policies and procedures are adhered to, under the direction of the Recruitment Co-ordinators. To be responsible for issuing all communications relating to the recruitment and selection process, i.e. invitations to interview email, taking up of references and post interview checks, checking documents and issuing contracts of employment. To be responsible for all clerical duties associated with Recruitment, advertising and selection processes, including filing, photocopy and shredding. Under the direction of the Recruitment Co-ordinators, provide a professional and timely recruitment service. Undertaking a range of administrative duties including dealing with recruitment queries from managers and applicants and providing advice on the recruitment process. "Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility" Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity. About us Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs. As an organisation with a strong social conscience we are guided by our values kindness, respect, inclusivity, ambition, responsibility, and collaboration we focus on transforming services to ensure sustainability, while empowering staff and those we serve. We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives. We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation. Livewell Southwest values diversity and encourages applications from all sections of the community, including those with lived experience of mental health, neurodiverse conditions, learning disabilities, and armed forces experience. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert. Date posted 04 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa, pro rata Contract Fixed term Duration 12 months Working pattern Part-time, Job share, Flexible working Reference number B9832-2024-AC-1793 Job locations Livewell South West Mount Gould Road Plymouth PL4 7QD Job description Job responsibilities MAIN DUTIES/RESPONSIBILITIES 1) Under direction of the Recruitment Co-ordinators, following policies and procedures, plan and organise workload and contribute to the provision of an efficient, timely, customer-focused recruitment service. Maintain an awareness of workload demands of other team members, re-prioritising as appropriate. 2) Responsible for dealing with telephone and face to face callers to the department. Dealing with queries within the postholders remit or passing on to the appropriate person within the department and organisation as necessary. 3) To maintain an up-to-date awareness of relevant legislative, equal opportunities and procedural changes, as advised by Manager or Co-ordinator. 4) To ensure vacancy advertisements, job descriptions and person specifications are not discriminatory and meet Livewell Southwests and employment law standards. 5) Be responsible for inputting vacancy information onto ESR and NHS Jobs website, ensuring accuracy of information with regard to vacancy, pay band, work permits and professional registration details. To ensure all Database and shared drive information is accurately input and updated i.e. DBS and Occupational Health. 6) With guidance be able to prepare job vacancy information packs, which include job description, person specification and terms and conditions of employment. To ensure publication of vacancies on the NHS Jobs website or other external publications as agreed. To arrange early closure of posts when advised. 7) Responsible for accurately inputting and updating recruitment information onto ESR. 8) Responsible for generating correspondence/documents relating to the recruitment process. This includes generating offer letters, pursuing letters, reference requests and contracts of employment etc. 9) Ensure that there is an effective Pre-Employment monitoring system in place in order to chase outstanding checks in a timely manner i.e. Occupational Health forms, DBS forms and documents, references, qualifications, work permit information etc. 10) To be responsible for ensuring internal and external policies and procedures are followed in relation to all pre-employment checks, including Disclosure and Baring, Occupational Health, Work Permits and Professional Registration. 11) Liaise with appointing managers and candidates throughout the recruitment process, giving advice, and ensuring the processes run smoothly. This will involve planning workload to ensure deadlines are met. 12) To be responsible for the administrative support for Honorary Contracts and Volunteers and Livewell Employability Placements under the direction of supervisors and liaising with other member of the department as appropriate. 13) Responsible for all associated administrative work in support of the recruitment function. 14) Carry out duties of other colleagues during busy periods and/or other absences to ensure the smooth running of the service. 15) To carry out other ad hoc tasks as directed by theDeputy Director of People & Professionalism, Recruitment Manager and Recruitment Coordinators. 16) To bring to the attention of the Recruitment Co-ordinator any issues arising out of the above procedures that are not within the postholders remit. 17) Ensure candidates receive necessary assistance, advice and are dealt with appropriately. Ensure managers are aware of any adjustments that need to be made for interviews or on appointment. 18) Ensure participation in and attend department/team briefings and meetings Other Responsibilities To maintain strict confidentiality in all aspects of his/her work. COMMUNICATIONS AND RELATIONSHIPS Excellent communication and interpersonal skills when dealing with recruitment queries from managers and applicants and when providing advice on the recruitment process. PHYSICAL DEMANDS OF THE JOB Computer keyboard skills and the ability to use Microsoft Office and databases. Please see the attached Job Description and Personal Specification for a more detailed description of the post. Job description Job responsibilities MAIN DUTIES/RESPONSIBILITIES 1) Under direction of the Recruitment Co-ordinators, following policies and procedures, plan and organise workload and contribute to the provision of an efficient, timely, customer-focused recruitment service. Maintain an awareness of workload demands of other team members, re-prioritising as appropriate. 2) Responsible for dealing with telephone and face to face callers to the department. Dealing with queries within the postholders remit or passing on to the appropriate person within the department and organisation as necessary. 3) To maintain an up-to-date awareness of relevant legislative, equal opportunities and procedural changes, as advised by Manager or Co-ordinator. 4) To ensure vacancy advertisements, job descriptions and person specifications are not discriminatory and meet Livewell Southwests and employment law standards. 5) Be responsible for inputting vacancy information onto ESR and NHS Jobs website, ensuring accuracy of information with regard to vacancy, pay band, work permits and professional registration details. To ensure all Database and shared drive information is accurately input and updated i.e. DBS and Occupational Health. 6) With guidance be able to prepare job vacancy information packs, which include job description, person specification and terms and conditions of employment. To ensure publication of vacancies on the NHS Jobs website or other external publications as agreed. To arrange early closure of posts when advised. 7) Responsible for accurately inputting and updating recruitment information onto ESR. 8) Responsible for generating correspondence/documents relating to the recruitment process. This includes generating offer letters, pursuing letters, reference requests and contracts of employment etc. 9) Ensure that there is an effective Pre-Employment monitoring system in place in order to chase outstanding checks in a timely manner i.e. Occupational Health forms, DBS forms and documents, references, qualifications, work permit information etc. 10) To be responsible for ensuring internal and external policies and procedures are followed in relation to all pre-employment checks, including Disclosure and Baring, Occupational Health, Work Permits and Professional Registration. 11) Liaise with appointing managers and candidates throughout the recruitment process, giving advice, and ensuring the processes run smoothly. This will involve planning workload to ensure deadlines are met. 12) To be responsible for the administrative support for Honorary Contracts and Volunteers and Livewell Employability Placements under the direction of supervisors and liaising with other member of the department as appropriate. 13) Responsible for all associated administrative work in support of the recruitment function. 14) Carry out duties of other colleagues during busy periods and/or other absences to ensure the smooth running of the service. 15) To carry out other ad hoc tasks as directed by theDeputy Director of People & Professionalism, Recruitment Manager and Recruitment Coordinators. 16) To bring to the attention of the Recruitment Co-ordinator any issues arising out of the above procedures that are not within the postholders remit. 17) Ensure candidates receive necessary assistance, advice and are dealt with appropriately. Ensure managers are aware of any adjustments that need to be made for interviews or on appointment. 18) Ensure participation in and attend department/team briefings and meetings Other Responsibilities To maintain strict confidentiality in all aspects of his/her work. COMMUNICATIONS AND RELATIONSHIPS Excellent communication and interpersonal skills when dealing with recruitment queries from managers and applicants and when providing advice on the recruitment process. PHYSICAL DEMANDS OF THE JOB Computer keyboard skills and the ability to use Microsoft Office and databases. Please see the attached Job Description and Personal Specification for a more detailed description of the post. Person Specification Qualifications Essential Educated to Vocational Level 3 (NVQ3 ) in a relevant subject or equivalent level of qualifications or significant equivalent previous knowledge & experience Maths & English GCSE Grades 4 and above or equivalent Intermediate word processing, MS Office word and excel Desirable CIPD qualification at Level 3 Experience Essential Minimum 2 years experience of working in a Human Resources role/background or similar with proven knowledge and skills. Experience in an administration role. Knowledge or experience of working in a customer care environment Desirable Previous experience of working in recruitment field Knowledge Essential Knowledge of confidentiality General knowledge/understanding of NHS or similar recruitment processes in other similar organisations. General understanding of safer recruitment Basic knowledge of NHS jobs or equivalent Basic understanding of employment law, equal opportunities and discrimination. Desirable In depth understanding of employment law, equal opportunities and discrimination. Knowledge of NHS standards for safer recruitment Knowledge of a range of recruitment and selection procedures and practices Skills Essential Proven organisational and time management skills in order to meet tight deadlines. Excellent communication/ interpersonal skills both verbal and written Ability to use Outlook, Word, Excel & Databases. Ability to edit text ensuring meaning / content not altered. Ability to use own initiative Ability to deal with people at all levels Excellent communication skills Proven ability to work as part of a team Person Specification Qualifications Essential Educated to Vocational Level 3 (NVQ3 ) in a relevant subject or equivalent level of qualifications or significant equivalent previous knowledge & experience Maths & English GCSE Grades 4 and above or equivalent Intermediate word processing, MS Office word and excel Desirable CIPD qualification at Level 3 Experience Essential Minimum 2 years experience of working in a Human Resources role/background or similar with proven knowledge and skills. Experience in an administration role. Knowledge or experience of working in a customer care environment Desirable Previous experience of working in recruitment field Knowledge Essential Knowledge of confidentiality General knowledge/understanding of NHS or similar recruitment processes in other similar organisations. General understanding of safer recruitment Basic knowledge of NHS jobs or equivalent Basic understanding of employment law, equal opportunities and discrimination. Desirable In depth understanding of employment law, equal opportunities and discrimination. Knowledge of NHS standards for safer recruitment Knowledge of a range of recruitment and selection procedures and practices Skills Essential Proven organisational and time management skills in order to meet tight deadlines. Excellent communication/ interpersonal skills both verbal and written Ability to use Outlook, Word, Excel & Databases. Ability to edit text ensuring meaning / content not altered. Ability to use own initiative Ability to deal with people at all levels Excellent communication skills Proven ability to work as part of a team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Livewell Southwest Address Livewell South West Mount Gould Road Plymouth PL4 7QD Employer's website https://www.livewellsouthwest.co.uk/ (Opens in a new tab)